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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu UHD - Compatible Devices List

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    #526
    Re: VUDU UHD - Compatible Devices List

    What about the PS4 and PS4 Pro in addition to the Samsung TVs for 4K playback?

    Comment

      #527
      Re: VUDU UHD - Compatible Devices List

      I have a Vizio M series smart cast display but when I tried to get a UHD title I couldn't play it via the tablet that came with the display. When I called customer support he told me I couldn't do it with my computer either. How can I get UHD titles to my display? According to your post my display is supported.

      Comment

        #528
        Re: VUDU UHD - Compatible Devices List

        Originally posted by OSUGrad2X View Post
        What about the PS4 and PS4 Pro in addition to the Samsung TVs for 4K playback?
        I started a ticket about this a while back. The reply was basically to sit tight and watch their website for updates to their UHD devices list. Ridiculous because these devices have been capable of 4K playback for years now. Even my 4K Blu-Ray player doesn't have Vudu 4K support. The waiting game is getting old. I've already gone back to buying Blu-Rays for many recent titles. I get the 4K Blu-Ray and still get a code for the digital title anyway and usually for less than the $29.99 Vudu charges for UHD new releases.

        Comment

          #529
          Re: VUDU UHD - Compatible Devices List

          when will other tv's be supported. i have a sony 4k tv that i can play uhd quality from other providers but the vudu app on will not even give me the option to play my udx movies

          Comment

            #530
            Re: VUDU UHD - Compatible Devices List

            Originally posted by Bombers Nemesis View Post
            I started a ticket about this a while back. The reply was basically to sit tight and watch their website for updates to their UHD devices list. Ridiculous because these devices have been capable of 4K playback for years now. Even my 4K Blu-Ray player doesn't have Vudu 4K support. The waiting game is getting old. I've already gone back to buying Blu-Rays for many recent titles. I get the 4K Blu-Ray and still get a code for the digital title anyway and usually for less than the $29.99 Vudu charges for UHD new releases.
            I'm assuming they probably signed exclusivity term deals with the manufacturers. XBox having it and PS not adds fuel to this, as they are constantly in exclusivity feuds.

            Comment

              #531
              Re: VUDU UHD - Compatible Devices List

              Is there any update on if/when the MiBox will support Vudu 4K?

              Comment

                #532
                Re: VUDU UHD - Compatible Devices List

                Originally posted by JeffreyVUDU View Post
                Last update: 12/16/16
                Sooooo, here we are, THREE MONTHS later and hardly a peep out of VUDU on this.

                I have yet to watch a single UHD title on VUDU because none of the devices I want to use support it properly. ( Chromecast Ultra, PS4 Pro, UHD bluray player )

                So frustrating!!

                Comment

                  #533
                  Re: VUDU UHD - Compatible Devices List

                  Originally posted by SinGA View Post
                  Sooooo, here we are, THREE MONTHS later and hardly a peep out of VUDU on this.

                  I have yet to watch a single UHD title on VUDU because none of the devices I want to use support it properly. ( Chromecast Ultra, PS4 Pro, UHD bluray player )

                  So frustrating!!
                  I think it's pretty much that it's finished, but it's up to Samsung to do the appropriate firmware updates. We got an update last week... or at least I did, but no UHD option. I ended up just getting a roku, because I got tired of waiting and the roku had enough other apps that our family was interested in.

                  Comment

                    #534
                    Re: VUDU UHD - Compatible Devices List

                    What are the expectations for the 2017 NVIDIA Shield TV supporting DV/HDR for VUDU in the future? I saw that DV is now capable in software so guessing this might be something your app for the Shield can handle in the near future, as seemingly that's why it's not supported currently?

                    Comment

                      #535
                      Re: VUDU UHD - Compatible Devices List

                      Originally posted by joshsimpson79 View Post
                      I think it's pretty much that it's finished, but it's up to Samsung to do the appropriate firmware updates. We got an update last week... or at least I did, but no UHD option. I ended up just getting a roku, because I got tired of waiting and the roku had enough other apps that our family was interested in.
                      We are still waiting on Samsung for these updates...

                      As far as Chromecast Ultra, I believe Google made the necessary firmware change (outputting 24fps) to support DolbyVision (or SDR to non-DoVi TVs).

                      Comment

                        #536
                        Re: VUDU UHD - Compatible Devices List

                        Originally posted by Jake View Post
                        We are still waiting on Samsung for these updates...

                        As far as Chromecast Ultra, I believe Google made the necessary firmware change (outputting 24fps) to support DolbyVision (or SDR to non-DoVi TVs).
                        What about HDR10? 2017 Sony's will be receiving a dolbyvision firmware update as well within the year. Will VUDU work on Sony's then?

                        Comment

                          #537
                          Re: VUDU UHD - Compatible Devices List

                          Originally posted by Jake View Post
                          As far as Chromecast Ultra, I believe Google made the necessary firmware change (outputting 24fps) to support DolbyVision (or SDR to non-DoVi TVs).
                          They have not.

                          edit: or i should say this.... it does not work with my LG OLED as of yesterday. I dont know if DV works with any other TV's on the Chromecast Ultra.....

                          Comment

                            #538
                            Re: VUDU UHD - Compatible Devices List

                            Originally posted by SinGA View Post
                            They have not.

                            edit: or i should say this.... it does not work with my LG OLED as of yesterday. I dont know if DV works with any other TV's on the Chromecast Ultra.....
                            I'll check on this, since LG was specifically verifying it on their TVs. It's possible one or both device firmwares is not released yet, but work is being done to support it...

                            Comment

                              #539
                              Re: VUDU UHD - Compatible Devices List

                              Originally posted by Jake View Post
                              I'll check on this, since LG was specifically verifying it on their TVs. It's possible one or both device firmwares is not released yet, but work is being done to support it...
                              Thank you Jake, I appreciate it!

                              Google has been silent on it, other than "it's coming". And I havent seen a statement from LG on it at all.

                              Comment

                                #540
                                Re: VUDU UHD - Compatible Devices List

                                Originally posted by Jake View Post
                                We are still waiting on Samsung for these updates...

                                As far as Chromecast Ultra, I believe Google made the necessary firmware change (outputting 24fps) to support DolbyVision (or SDR to non-DoVi TVs).
                                I talked to Samsung chat support and it wasn't too helpful there. Here's the transcript (condensed):
                                "Me: Hi, I was just wondering if Samsung is planning on updating the vudu app to be able to stream UHD video?
                                Customer Support: Hello, I'll assist you with the required information on the updates on VUDU app. Unfortunately, this information will only be available with the VUDU app developers as they are the only ones who have the rights on making changes to the apps. The app developers holds the rights to provide changes with the content and the streaming from the app. So the VUDU app developers would be having the information on the next updates with the app."

                                Is there anything we can do to apply some pressure to Samsung to up their priority for supporting 4k with vudu (and eventually HDR once vudu supports HDR10)? I'm sure if they keep getting emails in customer service about the issue it will eventually escalate. I'd just like to know the most effective thing to include in the email since at the moment they deflect the question back to you guys. Thanks

                                Comment

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