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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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CinemaNow & Ultraviolet Link - When?

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  • Jdmac29
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    My Sony tv now will show and play my cinema now uv movies.
    This is great no more using Xbox for this.

    Leave a comment:

  • Sandra
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Originally posted by E55KEV View Post
    FINALLY! The CinemaNow app on my 2011 Sony BDP-S580 Blu-ray player finally loads my UV Library after months of waiting. Unfortunately the order is all over the map. Titles are not listed Alpha or Date. My most recent purchase "Here Comes The Boom" is at the end of the list - this is opposite of how VUDU list with date.

    Now CN needs make my prior purchases UV compatible. I purchased these titles prior to CN going UV and they are not in my UV locker yet:

    Batman: Year One
    The Blind Side
    Crazy Stupid Love
    Dark Tide
    The Departed
    Green Lantern
    Haywire
    Ocean's 11
    Wedding Crashers
    I just checked my Sony Blu Ray player and my UV movies are now showing up on the CinemaNow app. I haven't played any of them yet. Doesn't seem like Sony thinks much of this app as on my player the app is WAYYYYY down the list from Vudu, Amazon and Netflix.

    EDIT .... I have many of my UV movies showing up in my movie list but not one of them will play! haha ...Cinema NO. I keep getting an error message DRM-337.

    Leave a comment:

  • Starkenator
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Originally posted by E55KEV View Post
    FINALLY! The CinemaNow app on my 2011 Sony BDP-S580 Blu-ray player finally loads my UV Library after months of waiting. Unfortunately the order is all over the map. Titles are not listed Alpha or Date. My most recent purchase "Here Comes The Boom" is at the end of the list - this is opposite of how VUDU list with date.

    Now CN needs make my prior purchases UV compatible. I purchased these titles prior to CN going UV and they are not in my UV locker yet:

    Batman: Year One
    The Blind Side
    Crazy Stupid Love
    Dark Tide
    The Departed
    Green Lantern
    Haywire
    Ocean's 11
    Wedding Crashers
    Good luck with that. They wouldn't respond to my requests then finally one CS rep told me I was screwed because they were bought before the agreement with Ultraviolet. I told him to forget about it and I would use a service (Vudu) that takes care of its customers.

    Leave a comment:

  • E55KEV
    replied
    FINALLY! The CinemaNow app on my 2011 Sony BDP-S580 Blu-ray player finally loads my UV Library after months of waiting. Unfortunately the order is all over the map. Titles are not listed Alpha or Date. My most recent purchase "Here Comes The Boom" is at the end of the list - this is opposite of how VUDU list with date.

    Now CN needs make my prior purchases UV compatible. I purchased these titles prior to CN going UV and they are not in my UV locker yet:

    Batman: Year One
    The Blind Side
    Crazy Stupid Love
    Dark Tide
    The Departed
    Green Lantern
    Haywire
    Ocean's 11
    Wedding Crashers

    Leave a comment:

  • mike568
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    I was having trouble with none of my Ultra-Violet movies that I got from Vudu and Flixster from showing up on my CinemaNow account. I fixed it by getting a full member from my Ultra-Violet group to change me from a standard member to a full member. I then went to CinemaNow.com and clicked unlink Ultra-Violet account. Then I went to uvvu.com and unlinked CinemaNow from Ultra-Violet account. Then I went back to CinemaNow.com and linked my Ultra-Violet to my CinemaNow account. I hope this helps anyone that is having issues with their CinemaNow account needs linked to their Ultra-Violet account.

    What is weird is that I redeemed some promo codes on CinemaNow that gave me The Dark Knight Reborn, The Bourne Legacy, and Taken 2 for free and those movies transferred out of my CinemaNow account into Ultra-Violet account and into my Vudu account before I made any changes.

    Leave a comment:

  • madmod20061
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Originally posted by NWRushing View Post
    Only issue I've had with their end of the year blowout is spy game coming through SD
    Same here and they issued a refund for it when I emailed them about it. They do seem to be improving, just very slowly.

    Leave a comment:

  • NWRushing
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Originally posted by madmod20061 View Post
    While I agree they are so far terrible overall, their sales are too hard to pass up sometimes. They have an end of the year sale going on right now. $5 and $6 HD UV movies. No problems with transferring to my UV and Vudu this time.
    Only issue I've had with their end of the year blowout is spy game coming through SD

    Leave a comment:

  • madmod20061
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    While I agree they are so far terrible overall, their sales are too hard to pass up sometimes. They have an end of the year sale going on right now. $5 and $6 HD UV movies. No problems with transferring to my UV and Vudu this time.

    Leave a comment:

  • prkprkprk
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Do NOT purchase the "Immediate Credit" CinemaNow gift credit on the Bestbuy.com website! I tried purchasing one today and I did not get an e-mail containing my gift credit. Contacted customer support, but the most help they gave me was "Check your spam folder". I am strongly considering filing a formal complaint with the site.

    This isn't the first time I've had problems with buying one, either. One time I tried buying a $10 credit with a gift certificate and the purchase was cancelled for NO APPARENT REASON. Not only that, but the gift certificate was void even AFTER the purchase was oddly cancelled!

    Just thought I would send a notice to you all: Avoid CinemaNow's Immediate Credit system on Bestbuy.com. You'll regret ever trying it. Stick with Vudu!

    Leave a comment:

  • ydkjman
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    E55KEV, that's good to know. At least there is a fix coming in the next few weeks to be able to see these UV titles on our Sony devices. I guess I'll hold off buying a Vudu enabled device for the time being to see if this actually happens.

    Leave a comment:

  • E55KEV
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    email I received today from CinemaNow Support:

    Agent Response:

    We apologize for the inconvenience. The CinemaNow app on Sony devices currently does not support UV. There is an app update scheduled for January to support UV on Sony Blu-ray and TVs.

    In the meantime, if you unlink your UV account from CinemaNow account, you will be able to view your non-UV titles on your Sony device. Please note that all purchases made from the Sony device are non-UV and shouldn't pose a problem.

    These purchases will not have the UV license and will also not be added to your UV account either. However, purchases from the website are likely to be UV titles and would not be displayed on a Sony.

    Again, we apologize.

    We appreciate the opportunity to assist you.
    The BestBuy CinemaNow Movies Support Team

    Leave a comment:

  • NWRushing
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Okay... I think I figured it out... the UV logo is still missing from the HD version of the title I was trying to get... and the code is supposed to be for an HD/UV title so without the UV its not working...

    Leave a comment:

  • NWRushing
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Okay... then what am I doing wrong? when I enter the code it LOOKS like its going to take it then it does back to the cart and shows my total as the price of the movie minus the credit on my account

    Leave a comment:

  • madmod20061
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Originally posted by NWRushing View Post
    Was able to get on of the movies in my cart using firefox... the trick I used was that firefox is the only browser that I can manupluate to let me put it in my cart before logging in. But then the coupon code wouldn;t work... probably because I have a 4 cent credit balence on my account...
    I have credit in my account and it worked for me. I guess that's the one benefit to not having a working library.

    Leave a comment:

  • NWRushing
    replied
    Re: CinemaNow & Ultraviolet Link - When?

    Was able to get on of the movies in my cart using firefox... the trick I used was that firefox is the only browser that I can manupluate to let me put it in my cart before logging in. But then the coupon code wouldn;t work... probably because I have a 4 cent credit balence on my account...

    Leave a comment:

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