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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    After the update Blind Side is recognizing bluray but showing unavailable for d2d. Also Everything Must Go bd is now unrecognizable.

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Originally posted by LocN View Post
      There will be more update later today 02/15 for Box set. Please try it later in the night or tomorrow 02/16.

      Thanks,
      LLN
      Still no luck with Die Hard 2 Blu from the 25th Anniversary collection.
      Same with Troy DVD...

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        Exorcist III and Exorcist: The Begining both come up as Dominion: Prequel to The Exorcist. (Dominion reads as itself )

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Here's three more. All movies currently on the D2D list and all three of these come up as "cannot identify" in the Vudu at Home program. This blows, too, because I like these films and wanted to add them to my account. I refuse to go back into our hideous local Wal-Mart and stand around for an hour while they try and figure out how to use the Vudu system. I entered the proper names into the search engine when it asked me to ID the discs.

          DYLAN DOG: DEAD OF NIGHT [BLU] [UPC: 02454376141900] - unidentified
          ATTACK THE BLOCK [BLU] [UPC: 043396387959] - unidentified
          THE MECHANIC [BLU] [UPC: 043396379404] - unidentified

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Originally posted by catbigred View Post
            Still no luck with Die Hard 2 Blu from the 25th Anniversary collection.
            Same with Troy DVD...
            I still have trouble with these blu's to name a few: Die Hard with a Vengeance, Superman The Movie to HDX, Superman 3, Mortal Kombat, Lethal Weapon 1-4, Batman, Alien Quadrilogy, Pulp Fiction, Conan The Destroyer, The Inception, The Dark Knight Rises, Witches of Eastwick, The Craft, Star Trek Wrath of Khan...

            Had luck with Lawrence of Arabia DVD to HDX conversion today

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              Reporting a massive "unidentified disc" fail on the ALFRED HITCHCOCK MASTERPIECE COLLECTION BLU-RAY BOX with the Vudu to Go Program. The only two I could get to ID were PSYCHO and NORTH BY NORTHWEST.

              All of these are listed in the D2D program for Blu-ray, but NONE of them would ID:

              SABOTEUR BLU
              SHADOW OF A DOUBT BLU
              ROPE BLU
              REAR WINDOW BLU
              THE TROUBLE WITH HARRY BLU
              THE MAN WHO KNEW TOO MUCH BLU
              VERTIGO BLU
              THE BIRDS BLU
              MARNIE BLU
              TORN CURTAIN BLU
              TOPAZ BLU
              FRENZY BLU
              FAMILY PLOT BLU

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Originally posted by mattriley3 View Post
                I updated the software and was able to finally do the other Teenage Mutant Ninja Turtles movies since it no longer detected all of them as the same one. Another movie I have, An Evening with Kevin Smith, wasn't quite so lucky. Still get an error that it isn't able to read the disc and then says it's in manual verification. So far, I've gotten nothing back from Vudu staff though I submitted that issue over 2 weeks ago. I'm sure they're inundated with bug reports (it is beta after all) but it's a bit maddening to have to wait for it and my time to go to Walmart is practically none since I'm getting married tomorrow. Anyway, guess I'll just either have to wait and go during my honeymoon or hope a staffer actually has time to get back to me.
                Hello Matt,

                First off, i want to apologize for us not getting back with you as of yet. We're keeping track of this thread and filing all the bugs that customers are running into here. Would you mind posting your case number so we can see what took place with your incident?
                Last edited by DanielH; 02-17-2013, 12:32 PM.
                Dan H.
                VUDU QA

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Originally posted by mattriley3 View Post
                  So far, I've gotten nothing back from Vudu staff though I submitted that issue over 2 weeks ago. I'm sure they're inundated with bug reports (it is beta after all) but it's a bit maddening to have to wait for it and my time to go to Walmart is practically none since I'm getting married tomorrow. Anyway, guess I'll just either have to wait and go during my honeymoon or hope a staffer actually has time to get back to me.
                  We are studying the data and issues that users reported. We will eventually resolve most issues.

                  Please be patience.

                  Thanks,
                  LLN

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Originally posted by tubaman View Post
                    Just did the required update. I tried to purchase digital copy's via inserting the DVD into the drive but vudu is selecting a non-dvd-rom (actually a hard disk for some reason) drive. Unfortunately, I have not found any interface in the program to change the drive letter to the appropriate drive. Suggestions?
                    I have the same problem

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      had a couple movies read as dvd when they were blu rays now they can not read
                      Army of darkness screwhead edition blu 25192-01996
                      Scott pilgrim blu 25192-04988
                      rango blu 97361-43904
                      sherlock holmes blu 8-83929-08699( read as dvd, now says HDX but changes to SD copy at checkout)
                      kill bill vol 1 blu 31398-13432
                      kill bill vol 2 blu 31398-13433
                      troy directors cut blu 85391-17377
                      Fast five blu 25192-10719
                      boondock saints truth and justice edition blu 24543-73394
                      aliens and alien 3 from anthology blu24543-70216

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        Originally posted by cinema View Post
                        I have the same problem(vudu is selecting a non-dvd-rom)
                        Cinema,

                        Can you send me a screenshot of the issue of selecting wrong drive?
                        BTW you don't have to use "add disc" button.
                        All you need is to start VUDU To Go, switch to Disc to Digital tab, and then insert your media.
                        After Windows Explorer can detect media, read the volume (you can monitor that from an Explorer windows), VUDU To Go will read media.

                        Thanks,
                        LLN

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          These don't work, even though they are on the D2D list:

                          HOSTEL BLU [UPC: 043396235632]
                          HOSTEL PART II BLU [UPC: 043396192034]
                          MY BLOODY VALENTINE 3D [BLU] [UPC: 031398128724] [Yes, the 3D version BLU does have a listing, too]

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            When I load my BD of CHRONICLE, I get this message from the app when I try to convert it...

                            <<

                            This disc 'Chronicle [The Lost Footage Edition] [2 Discs] [Includes Digital Copy] [Blu-ray/DVD] - BLURAY - 2012' is not eligible for Disc to Digital conversion.

                            >>

                            The DVD was not recognized either.

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              THE VICTIM, on BD from Anchor Bay.

                              Disc was not recognized. Had to look it up.

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                The Spirit was not recognized.

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