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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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  • LocN
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by rdodolak View Post
    Thanks for the heads up, yes my old cart was also restored. However, any titles I had pending in the cart (in 2.0.7) prior to the restore were deleted. I also had more than 10+ titles restored but all showed up at full price rather than at the discounted price. Adding an additional title caused the cart to refresh and update at the discounted price.

    LocN, thanks to you and those that worked to make this possible. Please pass on my thanks to all involved that worked on getting the previous carts restored.
    Yes, we were working hard to resolve this issue after we got notified in the forum about this issue.

    Thanks to you and the others who reported the issue. If we know the issue then we can fix it.

    LLN

    Leave a comment:


  • lujan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I only add from 20 - 30 at a time so that there is not so much in the cart and then place the order. I don't add more because if something were to happen, I wouldn't want to have to add them all back again.

    Leave a comment:


  • rdodolak
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by PrznMovieFan View Post
    Well, I don't know about anyone else, but my cart from before the 2.07 upgrade was restored! Very glad as I was not able to re add them to the cart.
    Thanks for the heads up, yes my old cart was also restored. However, any titles I had pending in the cart (in 2.0.7) prior to the restore were deleted. I also had more than 10+ titles restored but all showed up at full price rather than at the discounted price. Adding an additional title caused the cart to refresh and update at the discounted price.

    LocN, thanks to you and those that worked to make this possible. Please pass on my thanks to all involved that worked on getting the previous carts restored.

    Leave a comment:


  • PrznMovieFan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Well, I don't know about anyone else, but my cart from before the 2.07 upgrade was restored! Very glad as I was not able to re add them to the cart.

    Leave a comment:


  • mgfloy03
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Red mist is unidentified - upc 013138320582

    Leave a comment:


  • Grey Ghost
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by nanmin View Post
    When I download the disc to digital app to my pc it tells me the exe file is corrupt. Is anyone else having this problem? How can I get a good copy of the exe file so I can use the program? Thanks for the help. N
    Try redownloading with a different browser or download on a different computer and transfer to your computer by a thumb drive.

    Leave a comment:


  • johnmccann1976
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Twilight Eclipse is showing up as Saw VI
    Ultraviolet is showing up as Hellboy

    Leave a comment:


  • Woodoo4Vudu
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I just noticed that House Party 1-3 has been added to Vudu and is UV compatible and also a Warner.. It recognized the DVD's but is not eligible to convert to SD on the app.

    Leave a comment:


  • goatboy413
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    there needs to be a better way to resolve the "not my disc" issue. when i add what title it really is i never hear back from vudu. i usually just go to walmart and explain to the employee how to do D2D. usually it's not a big deal but right now if i do that then i'm paying double since i miss out on the promo.

    Leave a comment:


  • goatboy413
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    i'm trying to convert 60 movies and i'm having a problems with quite a few. i'm hoping this can get resolved before the 50% promo ends.

    UPCs listed at the beginning

    883929073597 batman 4 film favorite 2 disc double sided dvd (bought at walmart) none of the movies are recognized.
    transformers initial blu ray release. sleeve is missing so no upc. vudu thinks its transformers 2 ASIN B000NTPDT6
    097361246642 megamind blu ray is not recognized
    043396215290 21 Blu ray is not recognized
    085391115298 matrix revolutions blu ray. vudu thinks its matrix reloaded
    097361199245 missions impossible 2 blu ray. vudu thinks its mission impossible 3
    097361428741 defiance (daniel craig) blu ray. vudu think its enemy at the gates
    024543554691 taken blu ray. vudu thinks it's the marine starring john cena
    02454347104280 fantastic four rise of the silver surfer blu ray. it is not recognized by vudu
    883929101573 superman/batman apocalypse blu ray. vudu does not recognize it
    043396292109 underworld: rise of the lycans blu ray. vudu thinks its the first underworld film

    no UPCs but vudu think my bourne ultimatum and bourne supremacy are both bourne identity.

    Leave a comment:


  • nanmin
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    When I download the disc to digital app to my pc it tells me the exe file is corrupt. Is anyone else having this problem? How can I get a good copy of the exe file so I can use the program? Thanks for the help. N

    Leave a comment:


  • starsfan26
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Has anyone found a way to get their cart transferred after updating? I'm still getting the issue that my items in are in another cart when I was trying to finish adding my DVD collection.

    Leave a comment:


  • Fofer
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by rdodolak View Post
    One suggested improvement I would like to see with the In Home D2D app is the ability to select "Not my disc" when a disc is incorrectly mapped to a title that you already own.

    If you don't already own the title that it's incorrectly mapped to then you have that option but that option isn't available if you already own that title and instead you receive the following error:
    Along these same lines, I would LOVE it if I put in a disc that is not yet eligible for D2D, that the system remembers I inserted it and (optionally, with a checkbox) either converts it for me in the future when it IS available, or maybe alerts me via email, so I'll know to try again.

    Leave a comment:


  • Fofer
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    ERRORS:

    It didn't recognize "Se7en" Blu Ray (AKA "Seven") even thought it's listed as an eligible D2D title.

    Dirty Harry (Blu Ray) shows up as Dead Pool (Blu Ray) - I reported it, and purchased it anyway

    And here's the biggie:

    The Lord of the Rings: The Fellowship of the Ring (Blu Ray) -- shows up as "LOTR: The Return of the King" (Blu Ray)

    This last one was particularly annoying because (A) I already had a "digital copy" code which had expired and (B) it did recognize LOTR 2 - Two Towers as well as LOTR 3 - Return of the King, but I didn't want to convert those, if I couldn't convert LOTR 1 at the same time. Surely there are lots of LOTR fans here, it's pretty much on the list of any tech geek's favorite films list... I'm surprised VUDU hasn't fixed this one yet!

    Leave a comment:


  • Hopelina
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I have tried to convert my DVD for "The Money Train", however the D2D software thinks the movie is "Anaconda"? Just wanted to let someone know to look into it.

    As a side note, I travel a ton and having access now to my movie collection in my hotel rooms through Vudu is fantastic. If I bring an HDMI cable with my laptop, I just plug it into the hotel's tv and I'm good to go. So much better than Law & Order reruns

    Leave a comment:

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