atasehir escort pendik escort ankara escort

Announcement

Collapse

Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

In-Home D2D Bugs - Movie not recognized / Mapping Issues

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Harry Potter and the Half-Blood Prince from the Ultimate Editions is the only one that will not recognize on the d2d at home app for me. Sucks because I was going to add them all as I just completed my collection and for whatever reason it will not work lol.

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Any updates on these titles yet?

      "Resident Evil" Blu-Ray (SKU 043396212275) is reading as a DVD and not offering the HDX file at the discounted rate.
      "Resident Evil: Extinction" Blu-Ray (UPC 043396190870) misreading as DVD and not getting HDX discount.

      Thanks,
      theogeek

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Originally posted by DanielH View Post
        Yea, give it one more try, and i'll pass it along.
        Ok. I resubmitted them. Thanks.

        12 Rounds 2: Combo Pack (UPC024543844845) Both DVD and BD need to manually verify
        Rain Of Fire: DVD (UPC31398129134). Manually Verify

        Also,
        Happy Birthday to Me: Blu Ray. Manually verify, but there is no option for Blu Ray.

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          i've been emailing them since august with a list of 30+ movies that won't recognize. i wish they'd just send me a dang walmart giftcard for half price so i could go redeem them.

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Originally posted by mjvmovieman View Post
            Hey Everyone GOOD NEWS-----

            The BOURNE TRILOGY blu-rays are FIXED!

            Bourne Identity, Bourne Supremacy, and Bourne Ultimatum

            Each disc gives you the HDX option for any of the three films. Rejoice, there's some progress!

            Now if I could just get my Lord of the Rings: Fellowship of the Ring (Theatrical) blu-ray disc to quit recognizing as the Extended Edition (since I already have that version), I would be very happy

            my bourne ultimatum still shows up as identity.

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              ok... here is the list. please fix this. what the heck takes so long? going on four months of emailing you guys about this. I have 8 movies that will convert and i just need at least two of these


              underworld rise of the lycans blu ray showing as underworld theatrical HDX
              bourne ultimatum bluray showing as bourne identity hdx
              tremors 2 dvd showing as tremors dvd
              polar express BR showing as corpse bride HDX
              teenage mutant ninja turtles 2 dvd showing as TMNT dvd
              fantastic four rise of the silver surfer BR "unable to verify disc"
              superman/batman apocalypse BR "unable to verify disc"
              batman dvd "there was a problem verifying disc"
              batman returns dvd "there was a problem verifying disc"
              batman forever dvd "there was a problem verifying disc"
              batman and robin dvd "there was a problem verifying disc"
              the girl next door dvd "there was a problem verifying disc"
              hulk vs dvd "unable to verify disc"
              eraser dvd "there was a problem verifying disc"
              paycheck dvd "there was a problem verifying disc"
              under siege dvd "there was a problem verifying disc"
              under siege 2 dvd "there was a problem verifying disc"
              snatch dvd "there was a problem verifying disc"
              robin hood prince of thieves dvd showing as robing hood most wanted edition dvd 1973
              harold and kumar go to white castle dvd saying "harold and kumar go to white castle unrated is not eligible for disc to digital"
              harold and kumar escape from Guantanamo bay dvd "harold and kumar escape from guantanamo bay rated/unrated is not eligible for disc to digital"
              the mask of zorro dvd "there was a problem verifying disc"
              the mummy dvd "there was a problem verifying disc"
              borat dvd "there was a problem verifying disc"
              fight club dvd "there was a problem verifying disc"
              can't hardly wait dvd "there was a problem verifying disc"
              fun with dick and jane 2005 dvd showing as fun with dick and jane 1977 dvd
              die hard dvd "there was a problem verifying disc"
              die hard with a vengeance dvd "there was a problem verifying disc"
              die hard 2 die harder dvd "there was a problem verifying disc"
              live free or die hard dvd "is not eligible for disc to digital conversion"
              final fantasy spirits within dvd "there was a problem verifying disc"
              lethal weapon 2 dvd "lethal weapon 2 directors cut is not eligible for disc to digital"
              the big hit dvd "unable to identify disc"
              seven dvd "there was a problem verifying disc"
              the mothman prophecies dvd "there was a problem verifying disc"
              broken lizard's club dread "there was a problem verifying disc"

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Having a problem with the following D2D error messages:

                Unable to identify disc:
                Pathfinder Unrated (Blu-ray) (2007) UPC: 024543459972
                The Passion of the Christ: Definitive Edition (Blu-ray) UPC: 024543565819
                New Moon (Blu-Ray) (The Twilight Saga: The Complete Collection) UPC: 025192181641
                Leap Year (DVD) UPC: 025192044205
                Crazy, Stupid, Love (DVD) UPC: 883929192687 ISBN: 0-7806-7799-4
                Dude, Where's My Car? (DVD) UPC: 024543017943
                The Longest Yard (DVD) UPC: 097360462845
                Flicka (DVD) UPC: 024543570615
                Far and Away (DVD) UPC: 025192021220 ISBN: 0-7832-2681-0
                Eragon (DVD) UPC: 024543426981
                Man On Fire (DVD) UPC: 024543139652
                Twins (DVD) UPC: 025192026621
                Dr Dolittle 3 (DVD) UPC: 024543234555
                Planet of the Apes (DVD) UPC: 024543040965
                The Island (DVD) UPC: 678149197020 ISBN: 141703091-7
                Romeo + Juliet (DVD) UPC: 024543034674
                The Scorpion King (DVD) UPC: 025192240126 ISBN: 0-7832-7331-2
                Tristian + Isolde (DVD) UPC: 024543237297 (WS) & 024543237419 (Full screen)
                The Last of the Mohicans (DVD) UPC: 024543010890
                Seven (DVD) UPC: 794043499722 ISBN: 0-7806-3021-1
                The Fifth Element (DVD/Blu-ray) UPC: 043396824096 & UPC: 043396215207

                Problem verifying Disc:
                Look Who's Talking (DVD) UPC: 043396791091 ISBN: 0-7678-0430-9
                Peterpan (DVD) UPC: 025192307225 ISBN: 0-7832-8635-x
                The Girl Next Door (DVD) UPC: 024543135210
                Snatch (DVD) UPC: 043396015661 ISBN: 1-4049-3859-1
                Demolition Man (DVD) UPC: 085391298526 ISBN: 0-7907-3217-3
                It Could Happen to You (DVD) UPC: 043396728196 ISBN: 0-7678-1085-6
                Stepmom (DVD) UPC: 043396028524 ISBN: 0-7678-2176-9
                The Pest (DVD) UPC: 043396050792 ISBN: 0-7678-5141-2
                Borat (DVD) UPC: 024543434276
                American Pie (DVD) UPC: 025192073526 ISBN: 0-7832-3998-x
                Madeline (DVD) UPC: 043396027183 ISBN: 0-7678-1965-9
                Ultraviolet (DVD) UPC: 043396145030 ISBN: 1-4248-1132-5
                Phonebooth (DVD) UPC: 024543080480
                The Replacement Killers (DVD) UPC: 043396216297 ISBN: 0-7678-1159-3
                Gladiator (DVD) UPC: 678149066722 ISBN: 0-7832-9255-4
                The Game (DVD) UPC: 044004783521

                Wrong Movies:
                The Mummy Returns (Blu-ray) UPC: 025195039987 reading as Mummy Tomb of the Dragon Emperor
                Anastasia (DVD) UPC: 024543035343 reading as Bartok the Magnificent
                Harold & Kumar Go To White Castle (theatrical version) (DVD) UPC: 794043753220 ISBN: 0-7806-4907-9 reading as unrated version
                The Golden Compass (DVD) UPC: 794043120015 ISBN: 0-7806-8017-0 reading as Secrets of the Golden Compass
                Meet Joe Black (DVD) UPC: 025192053122 ISBN: 0-7832-3347-7 reading as The Jackal

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  DVD not recognized:
                  Smashed
                  The Heat

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    K-9: P.I. - DVD - UPC: 0-25192-14932-0 Incorrectly matched brings up multiple choices K9 or K-911 but not K-9: P.I.

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Originally posted by DanielH View Post
                      Lets test it out, do you have another "manually verify" movie I can send over?
                      There seem to be dozens of movies reported in this thread. A handful have been fixed, but progress is unacceptably slow to this customer.

                      Maybe we just don't understand the process, but it seems like we the users have provided detailed information on titles, disc types, UPC codes, etc. What else does it take?

                      Should we just use the ticket system, so that our problems, response times, and satisfactory/unsatisfactory resolution is officially tracked?

                      I'll bet that someone with access to the database of disc to digital conversions could data mine to discover which titles don't work. If a popular title based on disc sales that's eligible for D2D has a low, outlier number of conversions versus other titles of similar popularity/sales, then it's probably not working. That would be especially true if the number is near zero.

                      Bottom line, are there any plans to improve the turnaround time on fixing VudoToGo issues that Vudu customer service would like to share with its customers?

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Entered: "Talladega Nights: The Ballad of Ricky Bobby (Unrated and Uncut)" 122 Minutes [Blu-ray 043396158689]
                        Recognized: "Talladega Nights: The Ballad of Ricky Bobby" 107 Minutes [Blu-ray]

                        Entered: "Walk Hard: The Dewey Cox Story (Unrated)" 120 Minutes [Blu-ray 043396215276]
                        Recognized: "Walk Hard: The Dewey Cox Story" 96 Minutes [Blu-ray]

                        Entered: "The Wedding Singer (Totally Awesome Edition)" 100 Minutes [Blu-ray 794043128202]
                        Recognized: "The Wedding Singer" 96 Minutes [Blu-ray]

                        Entered: "Stargate (Extended Cut)" 128 Minutes [Blu-ray 012236191551]
                        Recognized: "Stargate" 121 Minutes [Blu-ray]

                        Entered: "Lock, Stock and Two Smoking Barrels" 108 Minutes [Blu-ray 025192034503]
                        Recognized: "Lock, Stock and Two Smoking Barrels" 107 Minutes [DVD]

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Red State (2011) [Blu-ray 031398145516] - Unable to identify this disc

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Here's an odd one.

                            The French Connection Blu Ray (024543529897): Disc 1 comes up correctly, but disc 2 comes up as the sequel.

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Here are the DVDs that I am having issues with on the in-home D2D.

                              "There was a problem while verifying this disc."
                              -Ace Ventura: When Nature Calls (8 8392906761 9)
                              -Dracula (0 4339651419 5)
                              -The Exorcist (2000 Version) (0 125698828 4)
                              -Dominion: Prequel to the Exorcist (0 1256983832 1)
                              -It Could Happen To You (0 4339672819 6)
                              -Le Divorce (0 2454310414 8)
                              -Outland (0 8539149822 3)
                              -Paycheck (0 9736051282 3)
                              -Phonebooth (0 2454308048 0)

                              "This disc is not eligible for Disc to Digital, please insert another disc or try again later."
                              -Cop Out (8 8392913003 0)
                              -Letters to Juliet (0 2519206748 8)

                              "Unable to identify this disc"
                              -Flicka 2 (0 2454367667 6)
                              -Marie Antoinette (0 4339615910 5)

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                The Sacketts 2 disc dvd isbn#1-4198-1474-5 both discs show to be disc one.
                                All of my Dirty Harry collection dvds show to be the original Dirty Harry.

                                Comment

                                Working...
                                X