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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    #196
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Idle Hands DVD (1999) [UPC: 043396039315] - There was a problem while verifying this disc.
    Dominion: Prequel to The Exorcist DVD (2005) [UPC: 012569736061] - There was a problem while verifying this disc.
    The 6th Day DVD (2005) [UPC: 043396269248] - There was a problem while verifying this disc.
    Paycheck DVD (2003) [UPC: 097363380344] - There was a problem while verifying this disc.
    Planet of the Apes DVD (2001) [UPC: 024543028970] - There was a problem while verifying this disc.
    The Final Destination BLU-RAY (2009) [UPC: 794043130014] - There was a problem while verifying this disc.

    Idle Hands BLU-RAY (1999) [UPC: 014381781250] - Unable to identify this disc
    Dead Silence BLU-RAY (2006) [UPC: 5050582801743] - Unable to identify this disc
    The Abandoned DVD (2007) [UPC: 031398214106] - Unable to identify this disc

    Repo Men BLU-RAY (2009) [UPC: 025195052184] - Incorrectly identified as "Pitch Black (Unrated) [Blu-ray]"
    Joshua DVD (2007) [UPC: 024543492092] - Incorrectly identified as "Joshua's Troop: JT3 - Joshua's Troop Live - DVD"

    Orphan BLU-RAY (2009) [UPC: 883929098118] - This disc is not eligible for Disc to Digital, please insert another disc or try again later.

    Apocalypse Now [Full Disclosure] [3 Discs] [With Collectible Booklet] [Blu-ray] [UPC: 031398126195]
    This set contains both Apocalypse Now and Apocalypse Now Redux. But it only identifies as the original Apocalypse Now.

    Comment

      #197
      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      I've Loved You So Long (DVD): (043396280212) Manually Verify

      Comment

        #198
        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        Requested to be manually verified today:

        Turbo DVD UPC: 024543895923
        Bridesmaids Unrated DVD UPC: 025192076251
        The Heat DVD UPC: 024543895749

        Comment

          #199
          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          The legend of zorro blu-ray, reads as mask of zorro. Isbn 1-4248-8572-8,
          Also Kill the irishman blu-ray doesn't read number 13132 21989
          Almost Famous Bootleg edition blu-ray reads as almost famous regular edition dvd 83929 30177

          Comment

            #200
            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Uncle Buck [Blu-ray 025192193392] - BD identified as DVD

            It's from a BD 2-pack of Uncle Buck & Fletch. The Fletch BD is recognized properly, the Uncle Buck BD is misrecognized as the DVD version.

            Comment

              #201
              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              Originally posted by theogeek_nola View Post
              This specific issue has been fixed, but Star Trek: The Next Generation Motion Picture Collection (First Contact/Generations /Insurrection/Nemesis) Blu-Ray set has the same issue.

              "Star Trek: Generations,"
              "Star Trek: Nemesis,"
              and "Star Trek: Insurrection"

              all incorrectly identify as "Star Trek IV: The Voyage Home."
              "Star Trek: Generations" has been corrected. "Star Trek: Nemesis" and "Star Trek: Insurrection" are still reading as "Star Trek IV: The Voyage Home" as of 12/2/2013.

              Comment

                #202
                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                Just discovered this thread. I love the service, but the spottiness of movie recognition can be annoying. Anyhow:

                The Red Violin - Meridian Edition (DVD) - 031398240808: Not Recognized
                The Right Stuff - 30th Anniversary Edition (Blu-Ray) - 0883929180066: Not Recognized
                The Fugitive - 20th Anniversary Edition (Blu-Ray) - 88392933096: Not Recognized

                Also getting a weird problem with the blu-ray of The Bourne Identity. The program recognizes the disc, and offers to convert to HDX for $2, but in the cart it's listed as being converted to SD. The other two movies in the trilogy do not exhibit this problem. Removing from the cart and re-adding does not solve the problem.

                Comment

                  #203
                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  "The Patriot: Extended Edition" bluray shows up as "The Patriot [bluray] - DVD" and charges DVD prices.

                  Comment

                    #204
                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    Originally posted by Speedaddict81 View Post
                    "The Patriot: Extended Edition" bluray shows up as "The Patriot [bluray] - DVD" and charges DVD prices.
                    This one may be intended. We don't currently have the extended edition of "The Patriot".

                    Comment

                      #205
                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Led Zeppelin: The Song Remains the Same (Blu-Ray) - Unable to identify this disc.

                      Comment

                        #206
                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Haven't seen this one yet...
                        Movie: 'Alice' Blu-Ray 2009 [UPC: 0 31398 12092 6] N/R, 184 min

                        VUDU To Go Message: "This disc 'Alice [Blu-ray] - BLURAY - 2009' is not eligible for Disc to Digital conversion."


                        Possible Cause of Issue: 'Alice [Blu-ray] - BLURAY - 2009' (NR / 184 min.) appears on the In-Home Disc to Digital list of eligible titles as 'Alice 2010 / Blu-ray / NR / 184 min'. Note: 'Alice' was released, (aired on SyFy) in the US on 6 December 2009 and the DVD/Blu-Ray was released for purchase on 2 March 2010. So if the Disc to Digital system uses "Year" as part of it's criteria for disc identification/verification, then correcting the disparity would solve the problem.

                        Comment

                          #207
                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          Hi Dan,

                          Per your 11/25 post: Fixes for:
                          Entered: The Big Lebowski Blu-ray (025192072895) | Recognized: The Big Lebowski DVD
                          Entered: The Shining Blu-ray (085391157106) | Recognized: The Shining DVD
                          were forthcoming.

                          However, for The Big Lebowski Blu-ray (025192072895) I still have an issue.
                          The definition selection page has been corrected, & it offers $2 HDX only and shows the disc as Blu ray (no special edition or combo pack which is good because I just have the single disc). But when I select HDX, it adds SD to my order list:
                          [Copied from order page of app]
                          "The Big Lebowski [WS] [Limited Edition] [DigiBook] [Blu-ray] - DVD
                          SD"
                          So it knows its a Bluray, but its not the same edition, and for some reason it thinks I would want to buy it in SD?


                          For The Shining Blu-ray (085391157106) similar issue. Reads correctly as bluray, but once HDX is selected, order shows SD.
                          [Copied from order page of app]
                          "The Shining [Blu-ray] - DVD
                          SD"
                          Again, there was no DVD included with my blu-ray, so I'm not sure why it shows [Blu-ray] - DVD on the order.

                          I have a similar ongoing issue with Big Trouble in Little China Blu Ray (024543602767). I have two BR copies (mine and my folks). If I use either copy on my account it shows BR, but changes to SD on the order. But if I logout & login to my folks account on my computer I can buy HDX! Same PC, same Blu ray drive, either disc works or doesn't depending on account. Both discs were purchased at the same place and time by me, so they are as similar as can be. As for the other two, when I tested my discs in my folks account, the problem persisted. Thought this may be significant (like the missing link), but maybe it can help you guys cause I'm still stumped.

                          Do I need to refresh some settings, delete a cache, or change anything to get it to update and place the orders properly? Tried uninstalling and re-installing app and AIR, ran CCleaner, but no dice (for any of them). Any suggestions would be appreciated. Or any info about the process of going from selection to order so I can try and find a work around myself? When I submitted error report they just suggested taking pics and sending to get HDX upgrades, but that doesn't help fix anything (so wheres the fun in that?).
                          Anyone else try these titles "since the fix was put in"? Thanks!

                          Comment

                            #208
                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            This is the same problem I'm observing with the Bourne Identity, so I don't think it's just you.

                            Comment

                              #209
                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Free Angela & All Political Prisoners (DVD) shows up as Bend It Like Beckham.

                              -- John

                              Comment

                                #210
                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                The 2012 movie Chronicle is listed as being D2D on the Excel spreadsheet and Vudu's website, yet the D2D program says that it is not eligible for conversion.

                                Comment

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