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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by SevenwithaT View Post
    What is the point of this thread? The same problems I had with the app identifying discs 3 years ago are still there...
    We think the same. I was literally logging in just to express my frustration with this. So what is the point if no progress is made. It's been years now. Bug fixes don't take that long so I think it's not being addressed at all. This thread exists just so support isn't hit with a metric ton of reported D2D issues.

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Batman & Robin 0 8539165002 7
      Batman Forever 0 8539151002 4
      Batman 0 8539120002 4

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        UMable to verify disc:

        X-Files: I Want To Believe BLU-RAY
        Scooby-Doo 2: Monsters Unleashed BLU-RAY
        Scooby-Doo! Curse of the Lake Monster BLU-RAY
        Ultimate Avengers Collection BLU-RAY
        The Fifth Element DVD

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Problem with disc

          Ghostbusters 2 043396501690

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            A good day to die hard 02453922483

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              300: Rise of and Empire (Error)
              Bourne Legacy (Error)
              From Dusk Til Dawn (Error)
              See No Evil, Hear No Evil (Error)
              Selma (Error)
              Taken 3 (Error)
              Transcendence (Misidentified as "The Children of Huang Shi")
              Weekend at Bernie?s 2 (Error)

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                The Blu-Ray version of Desperado (Sony 1995) with Antonio Banderas is not recognized on the Vudu Disc to Digital in home or Disc to Digital Store (Walmart). Only the non blu-Ray is recognized.

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Twilight- DVD
                  FlyWheel - DVD
                  Mighty Macs - DVD
                  Noah - DVD
                  The Giver - DVD
                  The Sorceror's Apprentice - DVD
                  Flight of the Pheonix - DVD
                  Sound of Music - DVD

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    The Game - DVD
                    Crash - DVD
                    Jack Reacher - DVD

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      School of Rock (Blu-ray)
                      ? Disc ID: F2D84709436AD39B [THE_SCHOOL_OF_ROCK]
                      ? UPC: 883929300839

                      Miss Congeniality / Miss Congeniality 2: Armed and Fabulous: Comedy Double Feature (Blu-ray)
                      ? Disc ID: CD21917930A038A0 [MISS_CONGENIALITY_1_2]
                      ? UPC: 883929106356

                      Interstellar (Blu-ray)
                      ? Disc ID: 276D3018830A8AFD [INTERSTELLAR]
                      ? UPC: 883929486588

                      Innerspace (Blu-ray)
                      ? Disc ID: EEF9DB132BA5AEC1 [INNERSPACE]
                      ? UPC: 883929452255

                      The Lost World: Jurassic Park (Blu-ray)
                      ? Disc ID: FA8252E32D4E0013 [JPII_LOSTWORLD]
                      ? UPC: 025192179129

                      The Adventures of Milo and Otis (Blu-ray)
                      ? Disc ID: A845D2893299CF70 [ADVENTURES_MILO_OTIS]
                      ? UPC: 043396385351

                      The Addams Family (Blu-ray)
                      ? Disc ID: CDA7F0F04E9E176E [THE_ADDAMS_FAMILY]
                      ? UPC: 883929409716

                      "Crocodile" Dundee / "Crocodile" Dundee II: Double Feature (Blu-ray)
                      ? Disc ID: 2FE5A7C07A8571CE [Crocodile_Dundee] / 92D9787D5BB02D66 [CROCODILE_DUNDEE_II]
                      ? UPC: 032429150103

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        Megamind (Blu-ray)
                        UPC: 097361246642

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          The Cheap Detective (Peter Falk). It's in the Library, but "There was a problem while verifying this disc".

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            There was an error reading this disc? every disc I try now is doing this? anyone know a fix. I have converted well over 100 movies from this same PC. Now running windows 10, but ti works fine from Wife's pc same model. I know the drive works, I have even swapped drives and get the same result, works on hers not on mine

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Originally posted by thelox View Post
                              Megamind (Blu-ray)
                              UPC: 097361246642
                              I had same problem, but fortunately my DVD of Megamind converted just fine.

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                I wish I would have looked for this thread before. I have seen my far share of issues. For instance The Matrix blu- ray shows up as a DVD. I know this is an old issue but I bit the bullet and paid extra. I have converted Gladiator and I have the extended edition on blu ray but it gave me the Theatrical edition instead. I was going to convert the Kingdom of heaven on blu ray but I have the directors cut and even though its available it shows up as the Theatrical and I would drive me nuts to loose 50 minutes of movie so I have not done it. I know the first Sniper movie on dvd wont recognize the disc. I believe Blade Trinity will not recognize it on blu ray either. I enter in the title of the movie but nothing ever seems to get fixed. The only movies I have ever seen get fixed where the underworld movies. They would all show up as underworld 3. That issue has been fixed. I have 271 digital movies and I have probably converted over 200 of them threw vudu. I have 503 movies on blu ray alone. All i'm saying is that if we could get these issues fixed, vudu could be making more money.

                                Oh ya....clear and present danger blu ray, shows up as a dvd.

                                Hope we can get these fixed

                                Comment

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