Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

UltraViolet Launched updated website

Collapse
X
Collapse
 
  • Page of 10
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 3 4 5 6 10 template Next
    #31
    Re: UltraViolet Launched updated website

    Well the backend works pretty well, otherwise VUDU wouldn't be able to update so quickly, but the frontend website is just terrible. It's crazy because a UV collection is such a simple database with very few data types, essentially just the movie code, SD or HD, the service, and the method obtained. Why this is so difficult is beyond me. Even if they just indexed your collection daily rather than on demand, it would be miles better than it is today.

    Comment

      #32
      Re: UltraViolet Launched updated website

      Originally posted by Robin View Post
      Well the backend works pretty well, otherwise VUDU wouldn't be able to update so quickly, but the frontend website is just terrible. It's crazy because a UV collection is such a simple database with very few data types, essentially just the movie code, SD or HD, the service, and the method obtained. Why this is so difficult is beyond me. Even if they just indexed your collection daily rather than on demand, it would be miles better than it is today.
      Yes, exactly this. While I have currently experiences some issues with the syncing service (I'm still missing four movies from Vudu that UV claimed not to have yet they've shown up on some but not all services), it seems to be still working in across providers in near real-time. But the front end makes no sense how it can be working so poorly given the fact that some backend service seems to be working and that there are limited fields and simply queries a user can perform (sort and lookup). Even prior to this new UI the service was borked, where all my counts were off (one would say 270 total and another field would say 500) and any attempt to filter or sort would fail or return a handful of titles repeated over and over.

      Comment

        #33
        Re: UltraViolet Launched updated website

        I was able to see my entire collection. When I first opened the Library it showed only the original 16, after loading a few titles and returning back to the library more titles were added. It took the site about 30 minutes to load my entire collection. I noticed it does start from scratch after each time you leave the site and come back. However that is slowing changing, now when I return to the site it starts with 46 titles.

        Comment

          #34
          Re: UltraViolet Launched updated website

          I'm able to see seven pages of my UV collection now which is better than the original 16 titles. I also noticed that they are showing each episode of a particular TV season separately which is weird to me.

          Comment

            #35
            Re: UltraViolet Launched updated website

            Originally posted by lujan View Post
            I'm able to see seven pages of my UV collection now which is better than the original 16 titles. I also noticed that they are showing each episode of a particular TV season separately which is weird to me.
            I see episodes listed separately for Seasons 1-3 of Fringe. It appears that was the way Vudu added them to my collection. I can only guess it's due to Season 1-3 not available with a UV redemption so the studio hasn't provided an ALID for the Complete season.

            Comment

              #36
              Re: UltraViolet Launched updated website

              Originally posted by Blurayfan View Post
              I see episodes listed separately for Seasons 1-3 of Fringe. It appears that was the way Vudu added them to my collection. I can only guess it's due to Season 1-3 not available with a UV redemption so the studio hasn't provided an ALID for the Complete season.
              Mine was for the complete season of The Big Bang Theory Season 6 so the whole season should have been added rather than each episode separately.

              Comment

                #37
                Re: UltraViolet Launched updated website

                Originally posted by Blurayfan View Post
                I see episodes listed separately for Seasons 1-3 of Fringe. It appears that was the way Vudu added them to my collection. I can only guess it's due to Season 1-3 not available with a UV redemption so the studio hasn't provided an ALID for the Complete season.
                I find that most of my TV shows are added that way by Flixster, Sony and VUDU. I have 50 different seasons of TV redeemed by UV code and only a handful show up in my collection as seasons. Most are collected as episodes.

                So I don't have "HDX: You Own It" on most of my TV, but the episodes show as purchased.

                Comment

                  #38
                  Re: UltraViolet Launched updated website

                  Mine still shows 16. Regardless of how long I wait. I've tried Firefox and Safari. Nothing.

                  Comment

                    #39
                    Re: UltraViolet Launched updated website

                    This morning uvvu had a new message and my entire library was visible immediately. I was also finally able to delete every duplicate that was shown in my collection. However it wasn't easy, after clicking the title I needed to refresh the page to clear the library loading message then the delete was successful. Deletion will only work if the site is done indexing the retailer that added the title.

                    Comment

                      #40
                      Re: UltraViolet Launched updated website

                      Originally posted by madmod20061 View Post
                      Mine still shows 16. Regardless of how long I wait. I've tried Firefox and Safari. Nothing.
                      Same here. The same 16 movies since I first loaded it. No amount of time, or different messages or adding titles has changed it.

                      Comment

                        #41
                        Re: UltraViolet Launched updated website

                        So looks like all my movies are displaying.

                        Only thing I don't like is that they don't display the quality (at least on the mobile site, haven't tried from PC yet) for the duplicates. I have a few duplicates because I redeemed or converted a movie in SD, but then later did a conversion for HDX. For me it's pretty easy, as it was months apart, but I think it would help from an overall UX perspective to have this piece of information.

                        I do have a question for those that have used it on PC. Does the Download icon do anything? Is it "active"?

                        Comment

                          #42
                          Re: UltraViolet Launched updated website

                          Originally posted by BlakkMajik3000 View Post
                          So looks like all my movies are displaying.

                          Only thing I don't like is that they don't display the quality (at least on the mobile site, haven't tried from PC yet) for the duplicates. I have a few duplicates because I redeemed or converted a movie in SD, but then later did a conversion for HDX. For me it's pretty easy, as it was months apart, but I think it would help from an overall UV perspective to have this piece of information.

                          I do have a question for those that have used it on PC. Does the Download icon do anything? Is it "active"?
                          The quality not being displayed is retailer specific. I have quality shown for titles except those added by either Vudu or Universal. The Download icon is not yet enabled.

                          Comment

                            #43
                            Re: UltraViolet Launched updated website

                            I was just playing around with it and noted that all of my titles show up if I hit sort. If I just go to the movies page, only 16 show w/o any page #'s at the bottom. Hitting sort gives me the movies page and even better, the count is actually correct now (it was missing 4 for me prior to the beta page).

                            Comment

                              #44
                              Re: UltraViolet Launched updated website

                              Originally posted by Blurayfan View Post
                              The quality not being displayed is retailer specific. I have quality shown for titles except those added by either Vudu or Universal. The Download icon is not yet enabled.
                              I've only used Flixster and Vudu and I don't see quality for Vudu but the 3 Flixster titles do show saying "High Definition, Standard Definition" though on one of them it incorrectly only says Standard Definition (it is Vudu correctly as HDX and it plays on Flixster as HD..) Also Flixster redeemed/acquired movies have the 'watch' now button where Vudu ones don't yet. I would assume it is because they seem to be implementing an experience that plays from the retailer's site (which you can see in the address bar) but retains the impression of being on the UV site (there is no Flixster site branding and there is a back button, when you mouse over the video playing, that takes you back to the UV page). I can't imagine Vudu or the other retailers loved that idea so it is interesting to see it being implemented.

                              Comment

                                #45
                                Re: UltraViolet Launched updated website

                                Originally posted by CBrown View Post
                                I've only used Flixster and Vudu and I don't see quality for Vudu but the 3 Flixster titles do show saying "High Definition, Standard Definition" though on one of them it incorrectly only says Standard Definition (it is Vudu correctly as HDX and it plays on Flixster as HD..) Also Flixster redeemed/acquired movies have the 'watch' now button where Vudu ones don't yet. I would assume it is because they seem to be implementing an experience that plays from the retailer's site (which you can see in the address bar) but retains the impression of being on the UV site (there is no Flixster site branding and there is a back button, when you mouse over the video playing, that takes you back to the UV page). I can't imagine Vudu or the other retailers loved that idea so it is interesting to see it being implemented.
                                I was finally able to see a little less than half my library by logging in to the account I created for my mom. I gave that account full access and was able to delete a lot of duplicates finally though most of my duplicates were from the early flixster redemption days and are not showing up yet. It seems to read newest titles first. Maybe that's why you have the incorrectly labeled Vudu title? It could be in your library twice and just the standard def title is showing up right now? Unless you are able to see your whole library then that theory goes out the window.

                                I believe Vudu only shows the quality if it's standard def. If it does not show standard def then it's HD. I could be wrong though.

                                Comment

                                Previous 1 2 3 4 5 6 10 template Next
                                Working...
                                X