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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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UltraViolet Launched updated website

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    #46
    Re: UltraViolet Launched updated website

    Originally posted by madmod20061 View Post
    I was finally able to see a little less than half my library by logging in to the account I created for my mom. I gave that account full access and was able to delete a lot of duplicates finally though most of my duplicates were from the early flixster redemption days and are not showing up yet. It seems to read newest titles first. Maybe that's why you have the incorrectly labeled Vudu title? It could be in your library twice and just the standard def title is showing up right now? Unless you are able to see your whole library then that theory goes out the window.

    I believe Vudu only shows the quality if it's standard def. If it does not show standard def then it's HD. I could be wrong though.
    You can modify the sort order or filter what is shown by clicking the icons located next to the search box. This also causes the site to update looking for titles that haven't yet been indexed. The up/down arrow offers you the sort options. While the other icon sets filters for what you want shown.

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      #47
      Re: UltraViolet Launched updated website

      Originally posted by Blurayfan View Post
      The quality not being displayed is retailer specific. I have quality shown for titles except those added by either Vudu or Universal. The Download icon is not yet enabled.
      Thanks. I noticed that when I was looking through my movies yesterday. Very few of my titles were redeemed/converted from "another site", but I did finally notice that my movies from the "other site" actually showed the quality.

      Thanks for confirming the download button is disabled. What I'm hoping is that this button will be enabled once the CFF encoded file is released. I love Vudu, but the restrictive proprietary downloads just aren't a good proposition to me.

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        #48
        Re: UltraViolet Launched updated website

        How long for the full library to populate? I logged in last night, and today still at 16. Also love the new site and finally the ability to delete. I did notice a few of my VUDU entries show SD but are in fact HD. Now all we need is the universal code redemption and Disney better join I hope

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          #49
          Re: UltraViolet Launched updated website

          Originally posted by swiss21 View Post
          How long for the full library to populate? I logged in last night, and today still at 16. Also love the new site and finally the ability to delete. I did notice a few of my VUDU entries show SD but are in fact HD. Now all we need is the universal code redemption and Disney better join I hope
          You can force the library to populate by clicking on any visible title, then return to library. Stay on the site for at least 10 minutes occasionally repeating the above process and you should see the amount of titles change.

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            #50
            Re: UltraViolet Launched updated website

            Originally posted by Blurayfan View Post
            You can force the library to populate by clicking on any visible title, then return to library. Stay on the site for at least 10 minutes occasionally repeating the above process and you should see the amount of titles change.
            Unfortunately that's not always the case. My main account is stuck on 16 and nothing I try will cause it to update. I've given up on that one for now and just given full access to a secondary account that does update. There are unfortunately some accounts that won't update right now for whatever reason.

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              #51
              Re: UltraViolet Launched updated website

              Originally posted by madmod20061 View Post
              Unfortunately that's not always the case. My main account is stuck on 16 and nothing I try will cause it to update. I've given up on that one for now and just given full access to a secondary account that does update. There are unfortunately some accounts that won't update right now for whatever reason.
              I had one user account that was in that condition so I modified it's User ID to a generic name and then removed the user. I then added a new user with the removed user original ID and settings and that account did update.

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                #52
                Re: UltraViolet Launched updated website

                Mine was gradually showing more titles by the day, although the delete feature wasn't working. Now all of a sudden I'm back to the original 16 titles and nothing else.

                Comment


                  #53
                  Re: UltraViolet Launched updated website

                  I'm showing all titles now, its getting better, hopeful in the next week it works for everyone. I would probably hold off on trying the delete button for now, until things get more stable, I wouldn't entirely trust it to remove the correct movie.

                  I also wish there was a hide button so if you wanted to put a movie back in your library later you could, I would like to hide Christmas movies most of the year for example.

                  Comment


                    #54
                    Re: UltraViolet Launched updated website

                    Originally posted by madmod20061 View Post
                    Unfortunately that's not always the case. My main account is stuck on 16 and nothing I try will cause it to update. I've given up on that one for now and just given full access to a secondary account that does update. There are unfortunately some accounts that won't update right now for whatever reason.
                    I don't know if this is coincidence or not but my account was stuck on 16 movies and afterclicking on a movie and then going back to the main library page the movie count started to increase/refresh.

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                      #55
                      Re: UltraViolet Launched updated website

                      Site seems to be down now. I can't log it at all tonight. I'm still working on cleaning up my Weeds Complete Series that got duplicated when I redeemed it a second time through flixster thinking the Vudu one did not get through.

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                        #56
                        Re: UltraViolet Launched updated website

                        Originally posted by madmod20061 View Post
                        Site seems to be down now. I can't log it at all tonight. I'm still working on cleaning up my Weeds Complete Series that got duplicated when I redeemed it a second time through flixster thinking the Vudu one did not get through.
                        It was down a few minutes ago, but it's back up now. For how long is the question.

                        Comment


                          #57
                          Re: UltraViolet Launched updated website

                          Originally posted by Blurayfan View Post
                          It was down a few minutes ago, but it's back up now. For how long is the question.
                          It's been up and down all night. I give up for the night. Hopefully it will be more stable tomorrow.

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                            #58
                            Re: UltraViolet Launched updated website

                            Originally posted by madmod20061 View Post
                            It's been up and down all night. I give up for the night. Hopefully it will be more stable tomorrow.
                            Stable being relative

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                              #59
                              Re: UltraViolet Launched updated website

                              Originally posted by Blurayfan View Post
                              You can force the library to populate by clicking on any visible title, then return to library. Stay on the site for at least 10 minutes occasionally repeating the above process and you should see the amount of titles change.
                              Thanks, I tried that and left the library open for at least 1 hour and it loaded. I love the new UI but I cannot delete anything and so many titles lack definition details.

                              Comment


                                #60
                                Re: UltraViolet Launched updated website

                                Well. I've managed to get my library to load, but unfortunately the UVVU site seems to top off at 1000. I was able to get rid of a bunch of dupes, but since most are older flixster titles I am out of luck. I can't even get my Harry Potter 7.2 to show up much less delete my extras. When I do delete stuff it loads the next movie until it hits 1000 again. I was at 1000 before I deleted by duplicate weeds episodes. I am back to 1000 again with some new movies added.

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