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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
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5. Comments that may potentially violate the DMCA or any other applicable laws
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Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu UHD - Compatible Devices List

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    Originally posted by MLM22 View Post

    Jake, do you think Google will ever update their Chromecast Ultra to the newest DV profile? My chromecast ultra still can't play Vudu DV or even netflix properly. I'm still confused why they wouldn't update their DV profile, especially since XBOX is getting it on the One and the X
    Which titles are you referring to and which device are you casting from? I've been able to play all of the 4k DV titles I've casted but I'm casting from a Windows 10 laptop.

    127 UHD
    841 HDX
    3 SD

    Comment


      Originally posted by MLM22 View Post

      Jake, do you think Google will ever update their Chromecast Ultra to the newest DV profile? My chromecast ultra still can't play Vudu DV or even netflix properly. I'm still confused why they wouldn't update their DV profile, especially since XBOX is getting it on the One and the X
      What TV are you using with the CCU? We have been working with Google to resolve issues and AFAIK the Dolby Vision capable TCL Roku TVs, LG TVs, and Vizio TVs are working. I'm not sure about Sony - if I remember Sony TVs may have some Dolby Vision compatibility issues on HDMI.

      Comment


        Originally posted by Jake View Post

        What TV are you using with the CCU? We have been working with Google to resolve issues and AFAIK the Dolby Vision capable TCL Roku TVs, LG TVs, and Vizio TVs are working. I'm not sure about Sony - if I remember Sony TVs may have some Dolby Vision compatibility issues on HDMI.
        I can confirm that Dolby Vision and Dolby Atmos from the CCU are working with 2016 LG OLEDs through an AVR.

        Comment


          Originally posted by Jake View Post

          What TV are you using with the CCU? We have been working with Google to resolve issues and AFAIK the Dolby Vision capable TCL Roku TVs, LG TVs, and Vizio TVs are working. I'm not sure about Sony - if I remember Sony TVs may have some Dolby Vision compatibility issues on HDMI.
          I'm using a sony x930e(2017 sony dolby vision tv). Well, Apple TV 4k and Sony x700 work with dolby vision(especially in Vudu). Is there a possibility that Google will update CCU to the newest DV profile? I was hoping to cast Vudu DV on the CCU. This is still not possible.

          Comment


            Originally posted by lujan View Post

            Which titles are you referring to and which device are you casting from? I've been able to play all of the 4k DV titles I've casted but I'm casting from a Windows 10 laptop.

            127 UHD
            841 HDX
            3 SD
            I'm using a sony x930e and casting from my pixel 2 xl and google chrome browser. Do you have a sony tv? I'm thinking Google still hasn't come up with a way to update their current DV profile for sony tvs. Worst of all, I can't use my google home mini to play netflix stuff with my voice. Disappointing to say the least.

            Comment


              Originally posted by MLM22 View Post

              I'm using a sony x930e and casting from my pixel 2 xl and google chrome browser. Do you have a sony tv? I'm thinking Google still hasn't come up with a way to update their current DV profile for sony tvs. Worst of all, I can't use my google home mini to play netflix stuff with my voice. Disappointing to say the least.
              No, I have a Vizio "P" series.

              127 UHD
              842 HDX
              3 SD

              Comment


                Originally posted by lujan View Post

                No, I have a Vizio "P" series.

                127 UHD
                842 HDX
                3 SD
                Yes, that's why you can play them. The DV profile is outdated, and vizio uses the older DV profiles. I'm talking about sony DV.

                Comment


                  Please add UHD to Samsung JS 8500?

                  Comment


                    Are we going to get Vudu support on LG UBK90 UHD Blu-ray player.

                    Comment


                      Hello Vudu Support,

                      I have a 2016 75' 850D tv that has a built in Vudu app but it is not available in the play store. I am able to purchase UHD movies in the app but it won't play UHD movies. It will only play HDX. How or when will my tv be updated to the latest version of the app?

                      My current version is 3.1.1

                      Comment


                        Originally posted by Electric eye View Post
                        Please add UHD to Samsung JS 8500?
                        Your tv in to OLD for a VUDU update for UHD content. Either purchase a external device or a newer TV...preferably a 2019 model when released, they will be supported for a couple years thereafter.

                        Comment


                          Originally posted by Runner123 View Post
                          Hello Vudu Support,

                          I have a 2016 75' 850D tv that has a built in Vudu app but it is not available in the play store. I am able to purchase UHD movies in the app but it won't play UHD movies. It will only play HDX. How or when will my tv be updated to the latest version of the app?

                          My current version is 3.1.1
                          Your tv in to OLD for a VUDU update for UHD content. Either purchase a external device or a newer TV...preferably a 2019 model when released, they will be supported for a couple years thereafter.

                          Comment


                            TiVo Bolt+ now plays UHD

                            Comment


                              Originally posted by jbdred View Post
                              Are we going to get Vudu support on LG UBK90 UHD Blu-ray player.
                              Vudu. Any thoughts on getting vudu on this device?

                              Comment


                                @Jake Any timeline on when we will be able to download UHD titles?

                                And do you guys level 7 or 8 as part of the DV Profile 5 string.

                                Comment

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