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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    #16
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    My Batman 1989 disc is not recognized. It is from from the anthology dvd set. Ironically, the rest of the titles were recognized a couple weeks ago in Cinemanow, but the Batman disc was not.

    Comment


      #17
      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Worked:

      And Justice For All (Blu Ray) SD only available
      Street Kings (Blu Ray) HDX

      Not Working:

      Murder In The First - Requiring Manual Verification

      Comment


        #18
        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        The Blu of SPIDER-MAN 2.1 (the re-released Blu with the additional footage and extended fight sequences), is being recognized as SPIDER-MAN 3.

        Comment


          #19
          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          The PITCH BLACK Unrated Blu (UPC: 025195055901) is coming up as the "Theatrical" version and not the "Unrated" one.

          Comment


            #20
            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Only one issue I ran into so far
            The Change Up Unrated bluray from blu/dvd/digital pack
            Needs to be verified by vudu.

            Comment


              #21
              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              I was able to successfully buy 28 films. I did get a few that wouldn't work/recognize/had to be manually checked.

              all of the following are blu-rays

              Starship Troopers - kept giving me a message saying couldn't find info and that maybe I wasn't connected to the internet (only film that received this)

              Movies that needed to manually verified by VUDU
              Teenage Mutant Ninja Turtles (box set)
              Teenage Mutant Ninja Turtles III (box set)
              TMNT (box set)
              TMNT - single release
              .....all of these Turtle films kept being recognized as Teenage Mutant Ninja Turtles II - Secret of the Ooze...
              Scooby-Doo 2 (part of family pack)

              Movies that are Recognized but is supposedly not part of the D2D program (even though you can take them to WalMart and are on the list)
              Despicable Me
              Kung Fu Panda 2
              Puss in Boots
              Sucker Punch

              DVDs:

              Send Me No Flowers....was not recognized. This is was part of a collection of three films (Doris Day/Rock Hudson collection). This was on the same disc as Lover Come Back (which did work).

              Comment


                #22
                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                1. State of Play - Blu-ray - UPC: 025195052993 (detected as Spy Game Blu-ray) - Resolved.
                2. Shiloh/Saving Shiloh - Blu-ray - UPC: 883929130719 (neither feature identified)
                3. Extraordinary Measures - Blu-ray - UPC: 043396351318 (not identified) - Resolved.
                4. Uncle Buck - Blu-ray - UPC: 025192094095 (Not Identified) - Resolved.
                5. XXX: State of the Union - Blu-ray - UPC: 043396263796 (detected as XXX - Blu-ray) - Resolved.
                6. Stand By Me - Blu-ray - UPC: 043396263789 (not Identified) - Resolved.

                Comment


                  #23
                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Originally posted by woodrowjr View Post
                  Just did 134 blu-ray conversions and 7 DVD conversions

                  Worked well except the following issues: (UPC is parentheses)

                  All are Blu-Ray

                  Austin Powers 2 (794043124648) - Came us Austin Powers 1
                  Austin Powers 3 (794043124631) - Came us Austin Powers 1
                  Blade Trinity (794043157211) - Came us Blade 1
                  Die Hard 3 (024543482451) - Came up as Die Hard 1
                  Live Free or Die Hard (024543476368) - Came up as Die Hard 1
                  Matrix Reloaded (085391115281) - Came up as Matrix
                  Matrix Revolutions (085391115298) Came up as Matrix
                  Scarface (025192103179) - Came up as DVD
                  Rise of the Planet of the Apes - Came up a Planet of the Apes (Mark Wahlberg)
                  Rambo 4 (031398232995) - Came up as Rambo: First Blood
                  Mission Impossible 2 (097361199245) - Came up as Mission Impossible
                  Mission Impossible 3 (097360829440) - Came up as Mission Impossible
                  Step Brothers (043396261129) - Came up with Unrated Version only available in SD
                  Stand by Me (043396263789) - Could not identify disk (typed name in box said they will get back to me)
                  Spiderman 2 - Came up as Spiderman 1
                  Uncle Buck (025192094095) - Could not identify disk (typed name in box said they will get back to me
                  Under Seige (012569828520) - Came up as Above the Law
                  Under Seige 2 (083929033546) - Came up as Above the Law
                  White Men Can't Jump (024543833253) - Came up as DVD
                  Wizard of Oz (883929087853) - Could not read disc
                  The X Files: Fight the Future - Came up as The X-Files: I Want to Believe
                  The Cable Guy (043396341913) - Could not identify disk (typed name in box said they will get back to me)
                  The Departed (085391117292) - Could not identify disk (typed name in box said they will get back to me)
                  Shrek 3 - Came up Shrek 1
                  Shrek 4 - Came up Shrek 1
                  Superman Anthology - Every disc comes up Superman Returns

                  Thanks!
                  Is Rambo first blood work with d2d?

                  Comment


                    #24
                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    I found a nice bug... My DVD copy of Superman Returns is recognised as the Blu-ray copy. I've been a good boy and not redeemed it. Other than that it seems a common theme as far as Boxsets go but my Blu-ray Alien Anthology Boxset has a few problems.

                    Alien shows fine (as theatrical cut)
                    Aliens shows as Alien Resurrection
                    Alien 3 shows as Alien Resurrection
                    Alien Resurrection shows fine. (As Theatrical cut)

                    Also my Robin Hood Prince of thieves disc is showing as Robin Hood from 1971.

                    On the whole though I'm pretty happy with what's been recognised so far. My gangs of NewYork Dvd has got to be manually checked along with a few others but for a very early beta that's to be expected. Already the best Disc to Digital home service available. A big thankyou to the Vudu team, one very happy customer here!

                    Comment


                      #25
                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Originally posted by gminnick View Post
                      Harry Potter and the Prisoner of Azkaban and Order of the Phoenix both come up as The Chamber of Secrets and since I have already D2D Chamber of Secrets it gives me a warning that I already have it.
                      We have the report that the Box Set has issue to report correctly to every single title.
                      Is there any reason that you got the disc from a box set instead of retail version?

                      Thanks,
                      LLN

                      Comment


                        #26
                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        Originally posted by madmod20061 View Post
                        Across the Universe (2 Disc Version): disc 1 fails to read at all. The special features disc worked though. Weird.

                        The Fog (remake): Fails to read disc. I get a weird message about how I am not connected to the internet.

                        Resident Evil: Degeneration- Same problem as the Fog.

                        The Cider House Rules (Blu ray): Says blu ray is not eligible, when it is.

                        All were DVDs except Cider House Rules.
                        Hi,

                        Please answer some of my questions:
                        - Accross the Universe: Do you see Windows Explorer can read the Volume name? Video_TS ... ?
                        - The Fog + Resident E: communication error issue should be fixed in a week.
                        - The Cider House: if you search our www.vudu.com for the movie you would see it doesn't have UV logo. We can't convert those titles.

                        Thanks,
                        LLN

                        Comment


                          #27
                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Originally posted by Jdmac29 View Post
                          I was able to do 1 movie Spiderman. Now I keep getting this error.
                          "There was a communication error while verifying this disc. Please make sure you are connected to the internet and try again."

                          I am connected to the internet, but I know when I click add disc my disc drive light does not light up, the screen says reading the drive but I still get that message. I am sure this will get fixed or I might just uninstall and reinstall the software. I did update the adobe air that popped up when I reopened the app.
                          Still this will be better than wal mart, I had to wait like 15 minutes to day for someone just to come to the photo center.
                          Thanks for trying. We have a fix for the "communication error" and expect to roll it out in a week.

                          Please try again next week after Tuesday 02/12. We need to test more.

                          LLN
                          Last edited by LocN; 02-05-2013, 06:43 PM.

                          Comment


                            #28
                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Originally posted by woodrowjr View Post
                            Just did 134 blu-ray conversions and 7 DVD conversions

                            Worked well except the following issues: (UPC is parentheses)

                            All are Blu-Ray

                            Austin Powers 2 (794043124648) - Came us Austin Powers 1
                            Austin Powers 3 (794043124631) - Came us Austin Powers 1
                            Blade Trinity (794043157211) - Came us Blade 1
                            Die Hard 3 (024543482451) - Came up as Die Hard 1
                            Live Free or Die Hard (024543476368) - Came up as Die Hard 1
                            Matrix Reloaded (085391115281) - Came up as Matrix
                            Matrix Revolutions (085391115298) Came up as Matrix
                            Scarface (025192103179) - Came up as DVD
                            Rise of the Planet of the Apes - Came up a Planet of the Apes (Mark Wahlberg)
                            Rambo 4 (031398232995) - Came up as Rambo: First Blood
                            Mission Impossible 2 (097361199245) - Came up as Mission Impossible
                            Mission Impossible 3 (097360829440) - Came up as Mission Impossible
                            Step Brothers (043396261129) - Came up with Unrated Version only available in SD
                            Stand by Me (043396263789) - Could not identify disk (typed name in box said they will get back to me)
                            Spiderman 2 - Came up as Spiderman 1
                            Uncle Buck (025192094095) - Could not identify disk (typed name in box said they will get back to me
                            Under Seige (012569828520) - Came up as Above the Law
                            Under Seige 2 (083929033546) - Came up as Above the Law
                            White Men Can't Jump (024543833253) - Came up as DVD
                            Wizard of Oz (883929087853) - Could not read disc
                            The X Files: Fight the Future - Came up as The X-Files: I Want to Believe
                            The Cable Guy (043396341913) - Could not identify disk (typed name in box said they will get back to me)
                            The Departed (085391117292) - Could not identify disk (typed name in box said they will get back to me)
                            Shrek 3 - Came up Shrek 1
                            Shrek 4 - Came up Shrek 1
                            Superman Anthology - Every disc comes up Superman Returns

                            Thanks!
                            Thanks for using our service.

                            I think the TOC we read from the discs which came from Box Set/Collection are the same for entire collection. We will try to see what we can do from our end but if the DVD/BD were pressed to provide us the same info then we can't do much.

                            Please tell us which title in the list that you don't think it came from collection/box set.

                            Thanks,
                            LLN

                            Comment


                              #29
                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              Originally posted by Cliffs71 View Post
                              Here's a list of Blu-ray titles that don't appear as they should:

                              Star Treks 1, 3, 4, 5, 6, and Insurrection all come up as Star Trek 2 (Theatrical)

                              Spiderman 2 comes up as Spiderman 3

                              All of the Lethal Weapons come up as Lethal Weapon 1 - Plus, selecting HDX from the Blu-ray for LW1, it comes up SD in the order summary, although it checks out as HDX

                              Hook (91) from BD to HDX comes up as SD in checkout

                              Batman (89) and Batman Returns both come up as Beetlejuice

                              Pee Wee's Big Adventure comes up as BeetleJuice

                              Also, when you have a title already in your locker in SD (in this case Scarface) and you put the blu-ray in to upgrade, it basically treats it like a DVD instead of a BD ($5 to buy instead of $2 to upgrade). It even says "Scarface - DVD" in the order summary

                              Catch Me if You Can comes up as Forrest Gump DVD

                              War of the Roses Blu-ray comes up as War of the Roses DVD

                              The Departed comes up as Blazing Saddles and says its not eligible

                              Hitchcock's Rear Window comes up as Frenzy DVD

                              Frenzy Blu-ray comes up as Frenzy DVD
                              Hi,

                              For those titles which got wrong match esp. "BeetleJuice" and "Blazing Saddles", do you have some doubt that those could be pirate or bootleg DVD?


                              Thanks,
                              LLN

                              Comment


                                #30
                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                'Rise of the Planet of the Apes' blu-ray being recognized as Tim Burton's 'Planet of the Apes'

                                Comment

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