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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by ARI88 View Post
    SCREAM
    CLERKS
    CHASING AMY

    None of these newly added d2d work
    On June 5th, I just tried the same three films with the same result. They still need to be fixed.

    Comment


      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

      Originally posted by olarmy96 View Post
      The Karate Kid II (BD - 043396328242): Fixed as of check on 6/5
      After Gremlins blu-ray surprisingly worked on the first try, I tried some of the other ones that I reported last October.

      I didn't see it listed as fixed, but randomly The Karate Kid Part II blu-ray now correctly maps to the HDX version. Now if only The Karate Kid (1984) was available in HDX...

      None of the other 7 or so I tried has been fixed, but perhaps this represents a glimmer of hope that mapping issues are still being worked on.

      Edit: It looks like Apocalypse Now blu-ray has also been fixed to give the option of Theatrical or Redux.

      Comment


        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

        More that come up wrong:

        Under Siege Blu Ray comes up as Under Siege DVD
        Secondhand Lions Blu Ray comes up as Secondhand Lions DVD

        And a really odd one, I have tried two copies of the Pleasantville Blu Ray (I have one and my mother has a region free one) and one comes up as unverifiable and the other comes up as the Pleasantville DVD)

        Still slogging through my Blu Ray Collection, so I am sure I will find more as I go, but I have a question for those who have converted Blu Rays that come up as DVDs and submit for credit. Do you think vudu would have an issue if I did all of those at once? I have at least 5 of them that I have found in the last 2 days, all of them that I would love to convert and it might be a while before I could get the chance to take them into the store... (and I loathe the blank looks I get when I am forced to do it...)

        Comment


          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

          Originally posted by ladipretender View Post
          ...

          And a really odd one, I have tried two copies of the Pleasantville Blu Ray (I have one and my mother has a region free one) and one comes up as unverifiable and the other comes up as the Pleasantville DVD)

          ...
          Strangely enough, Speed 2: Cruise Control (DVD) is misidentified as Pleasantville. lol

          This program is still nowhere near prime time, sadly. I have had TONS of bugs. The main patterns I've seen... many DVD flip discs have the verification error; sequels and remakes on DVDs and Blu-rays are too often identified as the wrong title or version within the franchise (i.e. Part 2 showing as Part 1, remake showing as original, etc.); Blu-rays are too often misidentified as DVDs; and nearly every movie that I've tried containing two versions of a movie on the same disc (i.e. Theatrical & Unrated, etc.) inevitably only identify one version to be converted despite both versions being eligible.

          And most of these take so long to get fixed that if/when they are, I've already taken care of them through competitors. I tried a few support tickets early on but those proved to be mostly pointless. I know it's a large project and it can't be an easy job. But I read all the time about support tickets taking nearly a week with no replies at all for some, while others get their problems solved entirely within a couple days and before others who filed earlier have even gotten a reply. Something on the back end of the support ticket system seems screwy.

          Don't get me wrong, I LOVE this service and it's got to be a major nightmare to get all the bugs worked out. I'm just saying it looks like it may be a while before a lot of these are ever fixed. I guess it is what it is. I still take it for sure. But I take it with all the growing pains.

          -edit-
          Sorry, i went off on a total random tangent there.

          Comment


            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

            Two problems
            My Meet Joe Black recognized as The Jackal
            My Fast Times at Ridgemont High recognized at It Could Happen To You.


            Titles that do not recognize at all
            Multiplicity doesn't
            All About Steve
            Free Willy
            Dick
            Hard to Kill
            Death at Funeral
            Twelve
            I know what you did last summer
            I still know what you did last summer
            Beverly Hills Ninja
            Life or something like it
            Yours. Mine, & Ours
            Out to Sea
            Seven
            Fools Rush In
            Wimbledon
            Home Fries
            Scream

            Comment


              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

              my copy of speed 2 comes up as speed 2, but I have heard of others coming up as pleasantville

              Comment


                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                I new to D2D and I successful did 36 out 50 discs, but I got message is not eligible for Disc to Digital conversion for 14 titles like

                Gremlins (DVD)
                Bridges of Madison County (DVD)
                Cider House Rules (DVD)
                English Patient (DVD)
                10 others titles...

                I see them listed Disc to Digital Title List, but do only certain discs qualified?

                Comment


                  Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                  Disorderlies 1987 (Unable to identify disc)
                  The Last Dragon (Unable to identify disc)

                  Comment


                    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                    The Superman Motion Picture Anthology (Blu-ray) is not recognized. None of the discs are recognized when utilizing the Disk to Digital software
                    .
                    The UPC # of the box set is: 883929189014

                    The box set contains
                    Disc 1: Superman: The Movie - Original Theatrical
                    Disc 2: Superman: The Movie - Expanded Edition
                    Disc 3: Superman II - Original Theatrical
                    Disc 4: Superman II - Donner Director's Cut
                    Disc 5: Superman III - Original Theatrical
                    Disc 6: Superman IV - Original Theatrical
                    Disc 7: Superman Returns
                    Disc 8: Additional Bonus Material

                    The movies are all Disk to Digital eligible
                    DVD Blu-Ray
                    # Found Title Year SD HD HD
                    470 3/7/2013 8:55:20 Superman 2: Richard Donner Cut 1981 Yes Yes Yes
                    9468 3/7/2013 8:55:20 Superman 3 1983 Yes Yes Yes
                    65953 2/20/2014 0:00:00 Superman II: Richard Donner Cut 2006 Yes No Yes http://www.vudu.com/movies/#!content/65953
                    9469 3/7/2013 8:55:21 Superman IV: Quest for Peace 1987 Yes No No
                    10943 3/7/2013 8:55:22 Superman Returns 2006 Yes Yes Yes
                    9467 3/7/2013 8:55:22 Superman: Movie 1978 Yes No Yes

                    Comment


                      Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                      Originally posted by hedliniv View Post
                      The Superman Motion Picture Anthology (Blu-ray) is not recognized. None of the discs are recognized when utilizing the Disk to Digital software
                      .
                      The UPC # of the box set is: 883929189014

                      The box set contains
                      Disc 1: Superman: The Movie - Original Theatrical
                      Disc 2: Superman: The Movie - Expanded Edition
                      Disc 3: Superman II - Original Theatrical
                      Disc 4: Superman II - Donner Director's Cut
                      Disc 5: Superman III - Original Theatrical
                      Disc 6: Superman IV - Original Theatrical
                      Disc 7: Superman Returns
                      Disc 8: Additional Bonus Material

                      The movies are all Disk to Digital eligible
                      DVD Blu-Ray
                      # Found Title Year SD HD HD
                      470 3/7/2013 8:55:20 Superman 2: Richard Donner Cut 1981 Yes Yes Yes
                      9468 3/7/2013 8:55:20 Superman 3 1983 Yes Yes Yes
                      65953 2/20/2014 0:00:00 Superman II: Richard Donner Cut 2006 Yes No Yes http://www.vudu.com/movies/#!content/65953
                      9469 3/7/2013 8:55:21 Superman IV: Quest for Peace 1987 Yes No No
                      10943 3/7/2013 8:55:22 Superman Returns 2006 Yes Yes Yes
                      9467 3/7/2013 8:55:22 Superman: Movie 1978 Yes No Yes
                      The blu-ray set hasn't been readable since forever. I just used the DVD's.

                      Comment


                        Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                        (All from blu-ray)
                        Timecop - UPC: 5051892018708 (Unable to identify this disc)
                        Clerks - UPC: 9398580948074 (Identifies as Chasing Amy)
                        Chasing Amy - UPC: 9398711221182 (Not eligible)
                        Scream - UPC: 9339065002171 (Unable to identify this disc)
                        Karate Kid II - UPC: 9317731078064 (Identifies as Karate Kid I)
                        Hot Shots - UPC: 5039036061230 (Unable to identify this disc)
                        Hot Shots Part Deux - UPC: 5039036061247 (Unable to identify this disc)
                        Shaun Of The Dead - UPC: 50582730463 (There was a problem while verifying this disc.)
                        Hook - UPC: 5050629318715 (There was a problem while verifying this disc.)
                        The Doors - UPC: 505082833676 (There was a problem while verifying this disc.)
                        Sommersby - UPC: 9325336169315 (Unable to identify this disc)
                        The Thing (1982, John Carpenter's) - UPC: 5050582589481 (There was a problem while verifying this disc.)
                        Training Day - UPC: 9398710332582 (Identifies as Road Warrior)
                        Bend it Like Beckham - UPC 9339065005516 (Unable to identify this disc)

                        Comment


                          Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                          When was the last time an error reported here was actually fixed?

                          Comment


                            Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                            Originally posted by wvblueandgold View Post
                            When was the last time an error reported here was actually fixed?
                            A few months back. Mostly it was mismatched movies though. Either the wrong movies showing up or Blu Rays showing up as DVD. It was around the time Bad Grandpa was added because that was one of the mismatched movies.

                            Comment


                              Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                              Originally posted by wvblueandgold View Post
                              When was the last time an error reported here was actually fixed?
                              In the past 6 months I got 2 winners that didn't recognize before (Goodfellas & the Craft from blu-ray) so I remember. And when they did come up it felt like I won the lottery.

                              Comment


                                Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

                                How about ALL of them - I've tried others and I have had no success. It worked so good before. WTH did they do to it now??

                                (submitted to Tech Support 6/9/14)
                                D2D has stopped working on all my machines. I have a Win XP SP3 and a Win 8.1 64 Bit machine. Discs which are listed as available in D2D on the Vudu website, and even previous DVDs which I have successfully converted will not verify. The error message is: "There was a problem while verifying this disc." Particular discs: Moulin Rouge (converted earlier successfully), Ocean's 11 (new disc), Ocean's 12 (new disc), Ocean's 13 (new disc), Air Force One (new disc).

                                Comment

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