Announcement

Collapse

Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Android TV - Feedback and technical support

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Is "binge mode" for TV series coming soon for the ATV Vudu App?

    Comment


      How long until the limited beta for sony 4k 2017 android tv models ends? Will there be an official app after the limited beta?

      Comment


        Originally posted by Cubanjimbo View Post
        Have to give up on this Vudu app. It has gotten steadily worse each time I used it in past 4 days. This morning it stopped to buffer EVERY SEVEN MINUTES while I tried to watch Edge of Tomorrow. Had to give up after 30 mins. Less buffering problems but still too many with Darkest Hour. I even had to give up on an HDX title! Never had these problems when I used the Sony X700.
        Sounds like you are Wireless, try Hard Wired and should be 50+Mbps.

        Comment


          Originally posted by Nocular View Post
          How long until the limited beta for sony 4k 2017 android tv models ends? Will there be an official app after the limited beta?
          This ^ ?..time to delete the other older vudu app once a steady,reliable, non buffering and sharp/punchy official version gets released...

          Also whats taking so long with the DV profile 5 version of The Hangover and Gladiator ? Thanks.

          Comment


            I'm having an issue watching Vudu via Bluetooth audio.

            I have a 900f. Vudu plays fine normally through my stereo, but I'm up at odd hours, so I'll connect a headset to the TV via Bluetooth and watch that way. Works fine with Google Play, Netflix, and Prime, but Vudu just stays paused on any frame I try start from. Frames show when fast forwarding, but black screen and no play otherwise. Doesn't matter if I try in UHD, HDX, or STD. Works fine if I cast movies from my phone instead.
            Thoughts?

            Comment


              Hi all, this may be a newbie question: This is a limited time beta, but I'm wondering if there is any chance that I will lose access to watching UHD on my TV? Without
              the beta version I cannot watch UHD on my Sony X900E. I'm expanding my UHD library on Vudu, but I'm hoping to find some reassurance that I will continue to be able to stream UHD content to my TV. Thanks.

              Comment


                I?ve been wondering the same thing. If I purchase a movie in 4K HDR, will I lose that movie in 4K once the beta is over?

                Comment


                  I think that you'll be okay, the whole idea about the beta was to give us Sony owners 4K HDR now, albeit in beta, before the official release.

                  Comment


                    I hope you're right. So far, so good.

                    Comment


                      On Mi Box Oreo, the UHD quality will only show a black screen. Audio is fine. I have tested with Pacific Rim Uprising.

                      Comment


                        it doesn?t look like vudu is responding to this thread. i am a sony 4k hdtv owner and i have a 2015 model. the fact that i am a good vudu customer and have to purchase a third party device in order to take full advantage of my vudu account is WRONG. i also have a PS4 plus that can?t take advantage of UHD or 4k. funny that both devices are sony. i don?t know about the inner workings of these companies or their contracts, i am a consumer. all i know is it?s a huge disappointment that only select devices are compatible with VUDU software. and another aspect that?s wrong is VUDU?s silence on whether or not they?re doing anything about it. they?re going to let me use a 3rd party work around and that?s acceptable to them. good luck with that, Vudu.

                        Comment


                          I have a Sony XBR75X940D. It is a 2016 model that supports HDR10 but not Dolby Vision. I have seen 3 or 4 other owners of this TV asking how this beta cannot be installed and as far as I can tell without an answer.

                          I have a lot of Vudu movies and was disappointed when I purchased Avengers Infinity War direct from Vudu (which Vudu said they would stream I HDR10 and DV) and I cannot watch it in UHD 4K. The beta (not sure if this is really still a beta?) says it should work on 2016 Sony TV's.

                          Can someone repond specific to the 2016 Sony XBR 2016 "D series" displays and this app so we can get 4k HDR10 UHD support?

                          I actually like that it is a separate app. My current Sony firmware builtin Vudu app works great for everything but UHD. It is great Vudu reaches out on this thread. Looking forward to specifics as to if it will work on our displays and HOW to install it.

                          Thanks,
                          BJBBJB

                          Comment


                            Great to have this app for my Sony XBR75x900E. I rented a movie, and got 4K HDR10, and my Z9F sound bar showed that I was getting Dolby Atmos DD+ using ARC connection.
                            Picture and sound received was fantastic! It was the first time I got Dolby Atmos. So now I also know my sound bar works. Hope to see more selection of UHD with Atmos movies for rent.
                            .
                            I would like to see an App for the Fire TV Cube also.
                            It was a disappointment that the built in Sony Vudu app did not have 4K or Atmos available. So finding out about this new app was wonderful. Thank you VUDU!

                            Comment


                              BJBBJB - Does your 940D have the most current firmware update and is your HDMI set to Enhance? And with respects to the beta VUDU Android app, have you tried installing it from the Google Play Store?

                              Comment


                                Originally posted by FabianR View Post
                                BJBBJB - Does your 940D have the most current firmware update and is your HDMI set to Enhance? And with respects to the beta VUDU Android app, have you tried installing it from the Google Play Store?
                                Fabian,
                                As I have seen multiple ways tried and not work for installing on my model on this thread I was reaching out to see if there was a way that was confirmed to work with the XBR75X940D.

                                I am familiar with the hdmi enhanced setting and use it for my 4k disc player but it does not apply to built in apps as they are not using an hdmi input.

                                it would be great if one of the Vudu employees who have been great to participate here could jump in with an answer.

                                Thanks,
                                BJBBJB


                                Comment

                                Working...
                                X