Announcement

Collapse

Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their VUDU service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Android TV - Feedback and technical support

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Originally posted by alchav21 View Post

    Worked great for me, I clicked on that Link and it Installed it on my Sony 65X900E UHD TV. It did keep the older app, so I guess I have to delete that one. My only regret is that I didn't do this long ago. Thanks anyway ALC
    This new beta has only been available for a month.

    Comment


      Vudu team, I see you updated the app on June 4th. My Sony 930e works better. I played Lego Ninjago UHD nad constantly got buffering and it did tell me to downgrade to HDX twice. Also the bandwidth was never higher than one bar. So i tried a couple more movies Arrival UHD (no HDR) which was 5 bars and no issues and I tried BladeRunner 2049 which gave me 2 bars and stuttered a couple times. Maybe it is this TV since avs members say even with a wired ethernet connection the TV does not have much bandwidth. I can switch to my Sony x700 UHD player and play movies fine.

      Comment


        i am testing the new android tv app on my sony 2017 oled now. Vudu, are there any release notes available?

        Comment


          34 minutes into wonder woman uhd and it has buffered even though it has full signal bars even whilst bufering... Sorted itself out after about 10 seconds and remained on full uhd signal strength..... I amd using AC wifi on a Unifi AC Pro AP, not the 100 mbit ethernet port on the sony tv. I have fine tuned my network and wifi to try and resolve these issues so do not believe these are causing the buffering. I have also tried this using smart QoS but this has also not helped with previous versions of the app.

          I will keep testing and wathcing movies to see if things get better :-)

          buffered again at 55 minutes stil on full strength and did not recover after 30 seconds.....

          and again at 58 minutes.....

          Comment


            I played Dark Knight Rises 4K DV a 2hr.44 minute movie and it played flawless all the way through on this last patch 6/3.The first time I made it without any stoppage....That last update prior was like a bucking bronco..lol...Keep up the great work guys and Thanks.

            Comment


              This version of the app does seem the best yet. I wathes thor ragnarok again last night and it only paused/buffered twice through the whole film.

              Testing again today with Justice League..

              update: still buffering for me but a bit of an improvement over the last update and a bit of an improvement over the previous update.

              Comment


                Yeah, latest version seems to be running better. I am noticing though that the image seems more saturated, and not as sharp as it used to be. Was the image quality adjusted to lessen the buffering issue?

                Comment


                  The Vudu app appears to have been pulled from the Google Play Store.

                  I went to check to see if the app updated on my Sony x930e (2017) TV and I can?t find it anywhere in the Google Play Store. Previously it appeared under My Apps since I downloaded it. Now I can?t even find it when searching the Google Play Store on my TV.

                  I did find it on the Google Play web site at https://play.google.com/store/apps/d...wnloaderTablet where it shows as Installed, but it claims it?s not compatible with my TV. It?s still on my TV, but if I remove it, I won?t be able to add it again.

                  The version on my TV according to the about screen is 4.1.44.95052_24_1, which appears to be the latest version according to https://www.apkmirror.com/apk/vudu/v...tv-android-tv/, so it must have updated on my TV before being removed from the store.

                  JeffreyVUDU Why was the Vudu app removed from the Google Play Store?

                  Comment


                    I guess some are lucky their Sony models even got the beta version! Seems the top of the line, Sony's 2016 flagship model xbr-65z9d, was NOT included at all in this Beta at all Why?

                    Comment


                      I'm having a similar issue. I just got an x900F. When starting Vudu, it says I need to upgrade, but the upgrade is blocked (no install/upgrade button on app page). Doesn't work at all, and won't let the old version start.

                      Comment


                        Originally posted by Morac View Post
                        The Vudu app appears to have been pulled from the Google Play Store.

                        I went to check to see if the app updated on my Sony x930e (2017) TV and I can?t find it anywhere in the Google Play Store. Previously it appeared under My Apps since I downloaded it. Now I can?t even find it when searching the Google Play Store on my TV.

                        I did find it on the Google Play web site at https://play.google.com/store/apps/d...wnloaderTablet where it shows as Installed, but it claims it?s not compatible with my TV. It?s still on my TV, but if I remove it, I won?t be able to add it again.

                        The version on my TV according to the about screen is 4.1.44.95052_24_1, which appears to be the latest version according to https://www.apkmirror.com/apk/vudu/v...tv-android-tv/, so it must have updated on my TV before being removed from the store.

                        JeffreyVUDU Why was the Vudu app removed from the Google Play Store?
                        We're looking into this. We had no updates after the 6/4 release, so suspect something may have changed on the Google Play Store side.

                        Comment


                          JeffreyVUDU , do you have any additional info? I emailed Vudu support, they place the blame for this on Sony.

                          My TV is an XBR65X900F. It's running Sony Firmware PKG6.5603.0175NAA, released on 5/30. The firmware adds DolbyVision support to the TV. Vudu is one of the system apps on this firmware. Version for air.com.vudu.airDownloaderTablet is 4.1.198.47082. This doesn't match any version number I found on APK Mirror for Vudu, but I'm guessing the file and the package may have different version numbers. The Play store lists my TV as Sony BRAVIA 4K GB ATV3, and shows it's incompatible with Vudu.

                          Comment


                            Originally posted by JeffreyVUDU View Post

                            We're looking into this. We had no updates after the 6/4 release, so suspect something may have changed on the Google Play Store side.
                            This should be resolvedand you should be seeing the apk in the Google Play store. Thanks for the feedback everyone!

                            Comment


                              Thanks, Jeffrey! I have been able to download and launch the app. I'm still having trouble getting it to play movies, but I don't know if that's anyone's fault but mine yet.

                              Comment


                                Originally posted by tzr916 View Post
                                I guess some are lucky their Sony models even got the beta version! Seems the top of the line, Sony's 2016 flagship model xbr-65z9d, was NOT included at all in this Beta at all Why?
                                Since the app was restored to google play, I was able to install it on my 65z9d
                                I have only tried playing a few trailers, not any full titles yet, hopefully soon.

                                Comment

                                Working...
                                X