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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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The "Incorrect Aspect Ratio" Thread

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    #61
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Gnatevil View Post
    Seven Brides for Seven Brothers. SD version for sure 2.40:1 OAR 1.78:1 Vertical Stretched. Haven't checked HDx version yet. Not at home right now. Tall thin people and not the whole scene makes for funny watching.
    Added!

    Originally posted by watcherseven View Post
    Indiana Jones Digital bundle on sale now and being pushed on front page so thought it was fixed, but first two films still incorrect aspect ratio?!

    Last two are correct. (2:35) but first two fill screen after opening credits. (2:35 to 1:78)

    Unacceptable and I hope that others do not purchase the films until they get fixed ratios.
    That's definitely unfair. Films with incorrect ratios shouldn't be advertised on front page, especially if the development teams knows about the issue.

    I'm glad that Vudu is working hard on fixing this issue, however. I hope we hear some good news on an update soon.

    Comment

      #62
      Re: The "Incorrect Aspect Ratio" Thread

      Originally posted by watcherseven View Post
      Indiana Jones Digital bundle on sale now and being pushed on front page so thought it was fixed, but first two films still incorrect aspect ratio?!

      Last two are correct. (2:35) but first two fill screen after opening credits. (2:35 to 1:78)

      Unacceptable and I hope that others do not purchase the films until they get fixed ratios.
      Thanks for letting us know...i almost pulled trigger on this yesterday. Glad i held off now.

      Comment

        #63
        Re: The "Incorrect Aspect Ratio" Thread

        Add The Devil's Advocate and Hostel. Both are 2.35:1 but showing up in 1.78:1.

        Comment

          #64
          Re: The "Incorrect Aspect Ratio" Thread

          Originally posted by Adam_ME View Post
          Add The Devil's Advocate and Hostel. Both are 2.35:1 but showing up in 1.78:1.
          Thanks again, Adam! Just added them to the list.

          Comment

            #65
            Re: The "Incorrect Aspect Ratio" Thread

            Originally posted by blackburn View Post
            All (and prkprkprk in particular), I feel your pain. I've escalated the issue with the Ben-Hur title (An old favourite of mine and a classic that should have had the most blemishless presentation possible).

            As prkprkprk had mentioned, I had sent out a private message. From it:


            We are working on multiple solutions to this problem simultaneously - some are longer term solutions targeting our procurement workflow and others are short term fixes. I am, directly, researching automated means to flag suspicious movies. In addition, I am trying to work with the team to see if some changes to the UI are possible (like sample screenshots of the encodes along with the preview; this could allow our users to quickly notice issues). Will keep posting updates to this thread.
            Meanwhile, while VUDU fixes the aspect ratio & quality of Ben-Hur, other UVVU sites like M-Go and CinemaNow have Ben-Hur in its correct aspect ratio (at least M-Go does, and I'm pretty sure I've seen the same for CinemaNow)

            Comment

              #66
              Re: The "Incorrect Aspect Ratio" Thread

              Originally posted by Gnatevil View Post
              Seven Brides for Seven Brothers. SD version for sure 2.40:1 OAR 1.78:1 Vertical Stretched. Haven't checked HDx version yet. Not at home right now. Tall thin people and not the whole scene makes for funny watching.
              The first time I tried was using my iPad. That had the really screwed up AR. Tried at home on the big screen and all versions are just 1.78:1 no stretch.

              Comment

                #67
                Re: The "Incorrect Aspect Ratio" Thread

                i notice selena and congo are in 1:33 on vudu and cinemanow has them in 2:35 and 1:85...why is that?

                Comment

                  #68
                  Re: The "Incorrect Aspect Ratio" Thread

                  Originally posted by movies77 View Post
                  i notice selena and congo are in 1:33 on vudu and cinemanow has them in 2:35 and 1:85...why is that?
                  Vudu probably got different versions of the movie from the studio accidentally (I'm guessing some of these crops were made for HBO), while CinemaNow appears to have obtained the correct versions. Thanks for notifying me of Selena, I'll put that on the list (Congo is already on the list).

                  Comment

                    #69
                    Re: The "Incorrect Aspect Ratio" Thread

                    Add two more:

                    The Young Victoria - 1.78:1 instead of 2.40:1

                    Ever After - 1.78:1 instead of 2.35:1

                    Comment

                      #70
                      Re: The "Incorrect Aspect Ratio" Thread

                      I found these movies to have ratio issues:

                      Fatal Attraction
                      Frankenstein (1931)
                      Godzilla vs. Monster Zero

                      Comment

                        #71
                        Re: The "Incorrect Aspect Ratio" Thread

                        Kelly's Heroes OAR 2.35:1 Vudu 1.78:1 Title credits start off correct but then changes to incorrect size.

                        Comment

                          #72
                          Re: The "Incorrect Aspect Ratio" Thread

                          Thank you everyone for your submissions, I have just added them to the list!

                          Sorry it took so long, I've been away for a while.

                          Comment

                            #73
                            Re: The "Incorrect Aspect Ratio" Thread

                            I see in Vudu's reply they claimed they were going to try to fix all of these. Have they actually changed ANY? I'm guessing no.

                            Oh, and you can add Mr. & Mrs. Smith. OAR 2.35:1, VUDU 1.78:1

                            Comment

                              #74
                              Re: The "Incorrect Aspect Ratio" Thread

                              Originally posted by cinemaphile View Post
                              I see in Vudu's reply they claimed they were going to try to fix all of these. Have they actually changed ANY? I'm guessing no.

                              Oh, and you can add Mr. & Mrs. Smith. OAR 2.35:1, VUDU 1.78:1
                              Not that I'm aware of. They're all still incorrect.

                              Comment

                                #75
                                Re: The "Incorrect Aspect Ratio" Thread

                                They need to include this under the title or features of the movie. I don't wanna keep wasting money on these titles that are incorrect. Picked up Celeste and Jesse Forever and after converting it in d2d at home its in 1.85:1 instead of its correct 2.40:1 OAR. If I paid the full price for the movie on Vudu, I would be very angry. This needs to be corrected.

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