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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    First I want to thank all involved for this program! Even with all of its bugs that need worked through it is a great program. I just tried converting the following titles with the new Beta version still with no luck.

    Ice Age 4 Continental Drift (blu-ray) Unable to identify disc
    Batman Forever (blu-ray) Unable to identify disc
    Batman Returns (blu-ray) Unable to identify disc

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Originally posted by MakJae View Post
      in searching for movies on the disc to digital link, Alivin and the Chipmunks: Chipwrecked pops up. However, I put the Blu-ray in for D2D at home and it says Chipwrecked is not on the list.

      Also, I am having an issue with Harry Potter: Goblet of Fire with at home d2d. It gives me a communication error every time I try to do it.
      We have some bug in mapping for newer title Alvin ... Chipwrecked and are working on the fix.

      About HP: Goblet, is it DVD or BD?

      Thanks,
      LLN

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        Originally posted by LocN View Post
        New Software ver 2.0.3.

        Hi all,

        We have released a new version of 2.0.3. Your client will be auto updated to this version. If you don't see the update please give it up to a minute and the client will shut itself down for the upgrade.

        This version has the following updates:
        - Provided support for box set or double feature titles.
        - Showing Region code in movie details.
        - Edit option in Order Summary.
        - Allow disc suggestion with title text if no match is found on VUDU

        It won't be any magic to solve all of the issues but this version has provided us more flexibility to fix the disc mapping.

        There are more work in background that facilitate us to do manual mapping and correction easier.

        Our developer would like to ask you to always use the option to suggest mapping. Eventually the tool can be used by more people and your disc can be mapped correctly sooner.


        Please keep on testing and let us know your issue.

        Thank you very much,
        LLN

        Not working for me. Launch the program and it opens for password then disappears and comes up with pop-up asking if I want to upgrade. I select I want to upgrade and it starts to upgrade then comes comes back part way through with "Sorry an error has occurred" and I have to close.

        Relaunch does same thing.

        There is also an options selection where you can launch program without upgrade but it ends up back at the upgrade pop-up. There is also an uninstall that starts to uninstall and then errors again. I tried redownloading and installing again but it ends up with the upgrade notice again.

        At this point I'm stuck unless I try to force a delete of the file instead of proper uninstall.

        Thoughts ?

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Originally posted by jeremymc7 View Post
          Not working for me. Launch the program and it opens for password then disappears and comes up with pop-up asking if I want to upgrade. I select I want to upgrade and it starts to upgrade then comes comes back part way through with "Sorry an error has occurred" and I have to close.

          Relaunch does same thing.

          ...
          Thoughts ?
          I'm sorry for your trouble. It is Adobe Air installation and it may choked once in a while (we can't fix that!). However, here are the steps to workaround if you encounter the issue of installation.
          - Uninstall VUDU To Go
          - Uninstall Adobe Air
          - delete the dir "%APPDATA%\com.vudu.air.Downloader"
          - delete the dir "%APPDATA%\Adobe\AIR"

          Visit our BETA URL and download the file again.

          Thanks,
          LLN
          Last edited by LocN; 03-01-2013, 07:53 PM.

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Daredevil (Director's Cut) Blu-ray - UPC: 02454355000680 - incorrectly matched to Daredevil (Theatrical) even though Daredevil (Director's Cut) is eligible for Disc to Digital.

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              Updated to 2.0.3

              Still unable to convert the following Blu-ray movies from D2D list:

              Kill Bill Vol.2 (upc: 031398134336)
              Aliens (from Alien Anthology Blu-ray Box Set)
              Alien3 (from Alien Anthology Blu-ray Box Set)
              Last edited by Cerberus111188; 03-01-2013, 07:36 PM. Reason: upc

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Die Hard 2: Die harder from Blu-ray 25th anniversary box set still not identifying. All others fine.

                X-Files: I want to believe Blu-ray X-Phile edition Blu-ray not identifying.

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Originally posted by LocN View Post
                  We have some bug in mapping for newer title Alvin ... Chipwrecked and are working on the fix.

                  About HP: Goblet, is it DVD or BD?

                  Thanks,
                  LLN
                  Thanks for the great work on Alvin. Harry Potter: Goblet is Blu-ray.

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Originally posted by Cerberus111188 View Post
                    Updated to 2.0.3

                    Still unable to convert the following Blu-ray movies from D2D list:

                    Kill Bill Vol.2 (upc: 031398134336)
                    Aliens (from Alien Anthology Blu-ray Box Set)
                    Alien3 (from Alien Anthology Blu-ray Box Set)
                    When is KB v2 going to be fixed!? I submitted Iron Monkey and that was fixed in what 3 days...KB is going on about 2 months now, i think.

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Originally posted by OSUGrad2X View Post
                      When is KB v2 going to be fixed!? I submitted Iron Monkey and that was fixed in what 3 days...KB is going on about 2 months now, i think.
                      We are building a tool so we can fix the disc mapping faster. Once we have that tool fully tested we can turn around much faster probably in a few days.

                      LLN

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        I just did the at home d2d of Dawn of the Dead Unrated Version but now in my library it is only the theatrical version. How do I go about getting the Unrated version of this film since this is the one I own and put into the drive? The unrated version of this is also available on d2d. Please help!

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Originally posted by nierc001 View Post
                          I just did the at home d2d of Dawn of the Dead Unrated Version but now in my library it is only the theatrical version. How do I go about getting the Unrated version of this film since this is the one I own and put into the drive? The unrated version of this is also available on d2d. Please help!
                          I removed the theatrical and placed the Unrated version on your account. Please disregard the email that was sent to you.
                          Dan H.
                          VUDU QA

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Originally posted by DanielH View Post
                            I removed the theatrical and placed the Unrated version on your account. Please disregard the email that was sent to you.
                            I will PM you about this problem as well ...

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              Originally posted by DanielH View Post
                              I removed the theatrical and placed the Unrated version on your account. Please disregard the email that was sent to you.
                              Thank you!!!

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                Just wanted to say that I am still having trouble with the Friday the 13th: From Crystal Lake to Manhattan Ultimate Collection set after the update.

                                Comment

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