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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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  • ChristopherRobin
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by GodfatherDave80 View Post
    Not recognizing the following:

    The Wedding Crashers (uncorked) Does not show on the list nor on Vudu unless sold with the Hall Pass (Enlarged edition)
    I just converted the Wedding Crashers DVD this morning.

    Leave a comment:

  • Sesshomaru
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I am having issues with Vudu in-home digital recognizing some movies.

    World War Z unrated bluray
    Green Lantern unrated bluray
    Last Action Hero DVD

    I entered the name and received a message that there would be follow-up, but I haven't heard anything yet.

    Leave a comment:

  • Sesshomaru
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by Slev7n07 View Post
    The Fast and the Furious Blu Ray reading as DVD
    I had the same issue, but I just paid it, since I was converting ten, so it was half-price.

    Leave a comment:

  • Slev7n07
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Fast and the Furious Blu Ray reading as DVD

    Leave a comment:

  • GodfatherDave80
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Not recognizing the following:

    Grandma's Boy (unrated)
    Anchorman (Unrated)
    The 40 Year Old Virgin (unrated)
    The Wedding Crashers (uncorked) Does not show on the list nor on Vudu unless sold with the Hall Pass (Enlarged edition)
    Welcome Home Roscoe Jenkins
    Fantastic Four Rise of the Silver Surfer.

    Leave a comment:

  • sboehm1977
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    This forum thread is huge and would take me forever to search through so I am just going to list a few...
    Rise of the guardians
    Jurassic park
    The hunger games Catching fire
    The hunger games Mocking Jay Part 1
    Transformers revenge of the fallen
    Blended
    The Hobbit 1 and 2
    These are the ones off the top of my head that are having Verification issues.

    Leave a comment:

  • Jerry8169
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by Castaa View Post
    I have an odd issue.

    I first added Pulp Fiction DVD to my checkout basket via Vudo To Go application. I then deleted it from my checkout basket before purchasing anything. I then added the Blu-ray version of Pulp Fiction and selected the HDX option. After this, in my basket, it still shows the DVD version and SD version is selected. I've tried on two different computers. Same issue.


    This is also happened with Dangerous Liaisons.

    Seems like Vudu keeps track of discs you you add but don't buy and gets confused when you re-add the as blu-ray copies. This has to be a bug and it needs to be fixed.

    Is there a work around to this issue?
    Yes, go to http://www.vudu.com/disc_to_digital.html and you'll see a list of movies you've entered for conversion. Delete the dvd version and then retry your blu-ray. This should clear everything up for you.

    Leave a comment:

  • shilly
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Grandma's boy unrated only coming up theatre,
    Rise of Guardians not recognizing
    Epic not recognizing
    Batman 1989 not recognizing

    Leave a comment:

  • MovieLover500
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I'm not sure if it is, but you probably want to add them to the Disc-to-Digital spreadsheet (through the form listed in the first post of the "Disc To Digital Title List"). That also allows you to see if anyone else reported the problem.

    Leave a comment:

  • davidjett
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Is this thread still being monitored by the guys/gals at VUDU? I haven't seen action or response in quite some time. If it is, the following two titles were unrecognized by the VUDU application BUT were recognized by the CinemaNow Application.

    McKenna Shoots For The Stars BR/DVD Combo - UPC 025192126192

    Grace Unplugged DVD - UPC 031398185123 80

    Thanks!

    Leave a comment:

  • bnadeau73
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Alpha Dog BD UPC 0 25192 06860 7
    Reads as
    Alpha Dog DVD

    Leave a comment:

  • MovieLover500
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Weird. I have the original series blu ray set and was able to convert all of them without a problem.

    Leave a comment:

  • Whiiplaash
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I have the same issue but opposite: I was able to receive the five movies, but not Star Trek IV: The Voyage Home. It has been quite frustrating.

    Originally posted by MaxH View Post
    Star Trek: The Original Motion Picture Collection box set (Blu-ray, UPC 097361427546) has Star Trek movies 1-6, but 1, 2, 3, and 5 all identify as Star Trek IV : The Voyage Home. Just to be clear:

    Star Trek I : The Original Motion Picture
    Star Trek II :The Wrath of Khan
    Star Trek III : The Search for Spock
    Star Trek V :The Final Frontier

    all identify incorrectly as

    Star Trek IV : The Voyage Home.

    (#4 and 6 identify correctly)

    Leave a comment:

  • danglin709
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by numeratrix View Post
    Unable to identify this disc
    STEALTH / VERTICAL LIMIT - DBL FTR BD (BD,STD,WS) Blu-Ray

    UPC: 683904631183
    If you look that is a Mill Creek Re-Release. i have never had one work on the inhome service. they do take them at the instore service

    Leave a comment:

  • Castaa
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I have an odd issue.

    I first added Pulp Fiction DVD to my checkout basket via Vudo To Go application. I then deleted it from my checkout basket before purchasing anything. I then added the Blu-ray version of Pulp Fiction and selected the HDX option. After this, in my basket, it still shows the DVD version and SD version is selected. I've tried on two different computers. Same issue.


    This is also happened with Dangerous Liaisons.

    Seems like Vudu keeps track of discs you you add but don't buy and gets confused when you re-add the as blu-ray copies. This has to be a bug and it needs to be fixed.

    Is there a work around to this issue?

    Leave a comment:

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