In-Home D2D Bugs - Movie not recognized / Mapping Issues

[bradandbree]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Each of the following is DVD, has been scanned while logged into my account, and is listed as being D2D eligible:
The Brothers McMullen (UPC: 024543005681) There was a problem while verifying this disc.
Body Double (UPC: 043396041196) There was a problem while verifying this disc.
Big Daddy (Already reported by others; UPC: 043396039223) There was a problem while verifying this disc.
Can't Hardly Wait (UPC: 043396027145) There was a problem while verifying this disc.
Candyman (UPC: 043396946392) There was a problem while verifying this disc.
Christine (UPC: 043396016194) There was a problem while verifying this disc.
Cruel Intentions 2 (UPC: 043396058415) There was a problem while verifying this disc.

This is a DVD that maps to the wrong title, but the physical disc is listed as being D2D eligible:
Behind Enemy Lines (UPC: 024543038030) Maps as Behind Enemy Lines: Colombia

Each of the following is a DVD that asked for manual title entry, and then gave the following message: We are in the process of manually verifying your disc.
Cannibal! The Musical (UPC 79035799863)
Carrie (1976) (UPC 027616865519)
Darkman 2: The Return of Durant (UPC 025195004930) <--- This is from a Darkman Trilogy set I own. Disc 1 has the first two movies on it, but only the first one appears for conversion. Disc 2 has the third movie on it, and it worked fine (as did the first movie on the first disc).

Just out of curiosity, and I promise I'm not being passive-aggressive here, but does anything ever happen with these posts? I've read some of them where people were re-posting months later saying they never heard about their titles. Also, before I knew there was a forum that is actually moderated, I had tried some Blu-ray titles that didn't work, got the "We are in the process of manually verifying..." message, and assumed I'd hear from someone down the road. Is that activity still linked to my account, and if a moderator goes in to look into the titles I've posted here, will they see those other submissions and address them?

I'm brand new to the D2D process, and appreciate the patience and help. I have a large collection I'll be working on in batches, so I'll probably be posting again soon. Happy New Year everyone!

[Texan26]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Overnight Delivery DVD (794043963427) is not recognized.

[dburckh]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

This has been mentioned, but including the UPC.

Blade Triple Feature (UPC 88392940657)
Blade - Works
Blade II - Works
Blade: Trinity - Fails to recognize.

[taxiD]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Seven (UPC: 794043499722) There was a problem while verifying this disc.
Chelsea Walls (UPC: 658149802025) There was a problem while verifying this disc.
The Pest (UPC: 043396050792) There was a problem while verifying this disc.
Run Lola Run (UPC: 043396040144) There was a problem while verifying this disc.

[Texan26]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Ace Ventura blu-ray double feature (883929446124) will not recognize either of the two movies.

Predator 2 blu-ray (024543589112) not recognized

[Waysender]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

It should have come with an insert with a code to redeem the digital copy.

Yeah I was a little surprised that it didn't come with a code given that its such a recent title. It was one of the many doorbuster deals so maybe they made them specifically this way. All in all if all of these recent titles for like $5 don't come with a code I can't really complain, still a great deal.

Also, I keep forgetting about getting it done at Walmart since I've had such good luck doing this at home, ill have to go and check it out, thank you.

Update: I bought all three Hobbit movies during the online holiday weekend, I just got The Hobbit: Unexpected Journey and The Hobbit: Battle Of The Five Armies. Both had the same packaging and disc design as The Hobbit: Desolation Of Smaug but the other two both came with a digital code. Maybe the guy putting the digital code insert in my movie was on break. lol I'll head to Walmart this weekend to see if I can get it into my Vudu collection (and out of my OCD collection). I'll update after I try.

[Grey Ghost]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

"The Hobbit: The Desolation Of Smaug" had issues verifying. I bought it brand new from Best Buy today, its the 3 disc special version. Blu-Ray, DVD, Special Effects ect.

The UPC on the original packaging is UPC 7 94043 16891 8
There was a sticker placed over it however that is UPC 7 94043 16105 6

Would they cancel this version for verification D2D since they have now released the "Extended" versions of these movies? I watch the Blu-Ray versions whenever able, I just like having a digital copy as a backup just in case. I'm more then willing to send my $2 to whoever. Its like that guy on YouTube who was like "HBO please take my money".

Anyways, I'm still pretty impressed with the whole D2D process and most movies now coming with a code for an UV copy so please keep up the good work.

James R.

Recent movies don't read at home, have to go to Walmart. (or use the code sheet).

[Gnatevil]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

"The Hobbit: The Desolation Of Smaug" had issues verifying. I bought it brand new from Best Buy today, its the 3 disc special version. Blu-Ray, DVD, Special Effects ect.

The UPC on the original packaging is UPC 7 94043 16891 8
There was a sticker placed over it however that is UPC 7 94043 16105 6

Would they cancel this version for verification D2D since they have now released the "Extended" versions of these movies? I watch the Blu-Ray versions whenever able, I just like having a digital copy as a backup just in case. I'm more then willing to send my $2 to whoever. Its like that guy on YouTube who was like "HBO please take my money".

Anyways, I'm still pretty impressed with the whole D2D process and most movies now coming with a code for an UV copy so please keep up the good work.

James R.

It should have come with an insert with a code to redeem the digital copy.

[Jayson_Cooper]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Tim Burton's Batman
Batman Forever
Batman and Robin

Fantastic 4 Rise of the Silver Surfer

Terminator Salvation - Blu Ray

After Earth - Blu Ray

[Waysender]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

"The Hobbit: The Desolation Of Smaug" had issues verifying. I bought it brand new from Best Buy today, its the 3 disc special version. Blu-Ray, DVD, Special Effects ect.

The UPC on the original packaging is UPC 7 94043 16891 8
There was a sticker placed over it however that is UPC 7 94043 16105 6

Would they cancel this version for verification D2D since they have now released the "Extended" versions of these movies? I watch the Blu-Ray versions whenever able, I just like having a digital copy as a backup just in case. I'm more then willing to send my $2 to whoever. Its like that guy on YouTube who was like "HBO please take my money".

Anyways, I'm still pretty impressed with the whole D2D process and most movies now coming with a code for an UV copy so please keep up the good work.

James R.

[Baron]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Taken 2 - Unable to verify upc 24543 93606 0 Blu-Ray Newly purchased 11-27-15

[MatrixPrime]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

*Die Hard - Five Star Movie Collection verison

[filiusdextris]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

These movies had mapping issues:

• Les Miserables DVD
• Jurassic Park DVD
• Sylvia Scarlett DVD
• Miracle of Our Lady of Fatima DVD
• My Man Godfrey DVD
• Men in Black / Men in Black II - double feature DVD - neither movie recognized
• Happy Gilmore/Billy Madison - double feature DVD - neither movie was recognized
• Matilda/Madeline - double feature DVD - neither movie was recognized
• Babe / Beethoven - double feature DVD - neither movie was recognized
• Liar, Liar - double feature DVD with Bruce Almighty - only the latter movie was recognized
• The Cowboys/Fort Apache - double feature DVD - neither movie was recognized
• Mr. Wonderful on the back side of a double-sided DVD with Doc Hollywood - only the latter movie was recognized
• The Secret Garden on the front side of a double-sided DVD with Five Children and It - only the latter movie was recognized
• Harry Potter and the Sorcerer’s Stone - 2-disc package with Harry Potter and the Chamber of Secrets
• The Singing Nun – included in a 3-disc package with Boys Town and Christmas in Connecticut (reads as the other two)
• Noah – neither BluRay or DVD was recognized
• Son of God – BluRay was not recognized
• Tequila Sunrise - DVD not recognized (ok on Flixster)
• Exodus Gods and Kings - DVD not recognized
• Tin Cup - double-feature DVD; not recognized

These Blu-Ray discs were recognized only as DVDs:
• Patriot Games
• Clear and Present Danger

[rdodolak]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

My local store does not, and has even removed the signage for D2D as well. I did notify corporate, but no response.

The unfortunate fact is that a big business, such as WM, just doesn't care about its customers or the money we're willing to spend. If they truly did they would have fixed these issues by now and would have communicated with its customers about the current state of affairs. Instead we've been hearing the birds chirp for a very long time.

[tsken02]

Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

Have you contacted Walmart corporate about it? 1-800-WALMART (925-6278). Apparently every stores is *supposed to* be doing D2D.

My local store does not, and has even removed the signage for D2D as well. I did notify corporate, but no response.