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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Terms of Use - User Comments, Feedback, Reviews, Submissions

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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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  • teke184
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Are they EVER going to get around to fixing a lot of these issues?

    The biggest annoyance I have right now is that a number of older Columbia Tristar titles (Roxanne, Urban Legends, The Deep, Replacement Killers, etc) are coming up as "This disc cannot be processed". The same thing habitually happens on a bunch of older Warner titles as well and it's not like the local Wal Mart photo lab has been worth a crap at getting these converted if I needed to go into the store.

    Leave a comment:

  • dmdukes
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by dmdukes View Post
    The Hobbit: An Unexpected Journey UPC 794043165344
    The Hobbit : The Desolation of Smaugh UPC 794043161056
    The Hobbit: The Battle of the Five Armies UPC 794043165016

    All bluray, with special features, with DVD.

    Give the error "There was a problem while verifying this disc." Tried the bluray, dvd, and the special features discs.

    This happens with about 90% of the compatible movies. This sounds like a GREAT service, so I can box them and just watch digitally... but yeah.
    Took them to walmart, worked there.

    Leave a comment:

  • dmdukes
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Hobbit: An Unexpected Journey UPC 794043165344
    The Hobbit : The Desolation of Smaugh UPC 794043161056
    The Hobbit: The Battle of the Five Armies UPC 794043165016

    All bluray, with special features, with DVD.

    Give the error "There was a problem while verifying this disc." Tried the bluray, dvd, and the special features discs.

    This happens with about 90% of the compatible movies. This sounds like a GREAT service, so I can box them and just watch digitally... but yeah.

    Leave a comment:

  • timjkane@yahoo.com
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Sorry about posting the list in it's entirety here. I was hoping to go through the list and weed out the movies that have already been reported, but when I try searching for movie titles, it may show me a number of forum links, but when I go to the links I don't end up finding the movie. So I gave up searching for the titles after a while. It would be great if there was a single link that you could go to so you can search to see if your movie title is already in the list of problem ones.

    I had problems with the following list of movies. Most of these came back with the message "There was a problem while verifying this disc.". I haven't seen any threads yet that say how to fix this problem.

    Failure To Launch
    Body Double
    Roxanne
    Guarding Tess
    Fast Times at Ridgemont High
    Borat
    Blended
    Brave
    Starman
    Wild Things
    Harry Potter and the Sorcerers Stone
    Girl Next Door
    Groundhogs Day
    American Beauty
    Big Trouble in Little China
    Who Am I
    A Few Good Men
    The Heat
    The Fifth Element

    Thanks in advance.

    Leave a comment:

  • NASbeginner
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Error message when converting:

    The Wolverine
    How to Train Your Dragon 2

    Leave a comment:

  • moelarrycurly
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Notorious (2009). I own the un-rated Blu-ray version.

    VUDU has both the theatrical and unrated versions - about a 6 minute difference.

    http://www.vudu.com/movies/#!content...orious-Unrated
    http://www.vudu.com/movies/#!content...ous-Theatrical

    The disc to digital app has a problem recognizing the Blu-ray and asks you to type in the title. When you do it says something about checking on the problem and it's done. You're left staring at the screen wondering if and when the problem will be corrected.

    Leave a comment:

  • dsk_daniel
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by Kyool View Post
    The customer service response I got just pointed me to this thread (actually the OLD version of this thread) instead of actually fixing the discs that weren't recognized.

    Just keep getting the same "We are in the process of manually verifying your disc. We will contact you as soon as the verification is complete. For instant conversion you may take this disc to your nearest Walmart store."

    Vacation (2015, Bluray) - Barcode 883929457748
    The Second Best Marigold Hotel (Blu-ray) - Barcode 024543989059
    They're too new.

    Leave a comment:

  • Pattykate
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Superman - Man of Steel -Bluray (Box came with DVD, Blurry and Special Features.
    Error says "There was a problem while verifying this disc"

    Leave a comment:

  • MovieLover500
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by bradandbree View Post

    The following are discs that asked for manual title entry, and then gave the following message: We are in the process of manually verifying your disc.
    • Scorpion King 4: Quest for Power (Blu-ray, UPC 25192200953)
    • 3 Days to Kill (Blu-ray, UPC 024543909552)
    • Deepstar Six (DVD, UPC 012236116042)
    They don't seem to be listed as available for conversion (dunno if that changed recently).

    Leave a comment:

  • spfldhallwnsting
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Alpha and Omega: The Legend Of The Saw Toothed Cave-Unable to verify disc

    Leave a comment:

  • spfldhallwnsting
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I'm wanting to add these movies but it says there's a problem verifying the discs.
    Fireflies In The Garden
    The Oranges
    Die Hard
    Die Hard 2
    Die Hard With A Vengeance
    Husk

    Leave a comment:

  • Kyool
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The customer service response I got just pointed me to this thread (actually the OLD version of this thread) instead of actually fixing the discs that weren't recognized.

    Just keep getting the same "We are in the process of manually verifying your disc. We will contact you as soon as the verification is complete. For instant conversion you may take this disc to your nearest Walmart store."

    Vacation (2015, Bluray) - Barcode 883929457748
    The Second Best Marigold Hotel (Blu-ray) - Barcode 024543989059

    Leave a comment:

  • Popcorn
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by bradandbree View Post

    Just out of curiosity, and I promise I'm not being passive-aggressive here, but does anything ever happen with these posts? I've read some of them where people were re-posting months later saying they never heard about their titles.
    I never have. Yes it is disappointing, but what do you do. Every once in a while I still attempt to home d2d common dvds that never went through before just in case there has been some type of update. Nope, always the same.

    Leave a comment:

  • housemr
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Old School Unrated Blu-Ray says it is not available for disc to digital conversion even thought it is on the list. Customer service couldn't give an answer why.

    Leave a comment:

  • bradandbree
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Hi again, here's another batch of movies I'm having trouble converting to digital...

    The following are discs that show as being eligible for D2D:
    • Notting Hill (Blu-ray, UPC 025192010606) There was a problem while verifying this disc.
    • Ender's Game (Blu-ray, UPC 25192217067) There was a problem while verifying this disc.
    • Bad Girls (DVD, UPC 024543130581) There was a problem while verifying this disc.
    • The Arrival (DVD, UPC 012236044604) There was a problem while verifying this disc.
    • Apt Pupil (DVD, UPC 043396223097) There was a problem while verifying this disc.
    • Amadeus (DVD, UPC 085393621827) There was a problem while verifying this disc.
    • 54 (DVD, UPC 717951001832) There was a problem while verifying this disc.
    • Mixed Nuts (DVD, UPC 043396065345) There was a problem while verifying this disc.
    • Demolition Man (DVD, UPC 085391298526) There was a problem while verifying this disc.
    • Desperate Measures (DVD, UPC 043396217591) There was a problem while verifying this disc.


    The following Blu-ray maps to the wrong disc, but is listed as D2D eligible:
    • The Exorcist (Extended Director's Cut, Disc 1 of the 3-disc 40th Anniversary Collection), (UPC 883929318407) maps as the Theatrical Version. The disc for the Theatrical Version also maps to this version, behaving normally.


    The following are discs that asked for manual title entry, and then gave the following message: We are in the process of manually verifying your disc.
    • Scorpion King 4: Quest for Power (Blu-ray, UPC 25192200953)
    • 3 Days to Kill (Blu-ray, UPC 024543909552)
    • Deepstar Six (DVD, UPC 012236116042)

    Leave a comment:

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