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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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In-Home D2D Bugs - Movie not recognized / Mapping Issues

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  • Shady
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by rdodolak View Post
    Anyone else having issues with the Transformers [Blu-ray] with VuduToGo? The disc appears to be recognized properly as a Blu-ray in V2G and the only available resolution option is HDX for $2.00. However, after clicking on the HDX button the title shows up in the cart as "Transformers [Blu-ray] - DVD" and the resolution is changed to SD.
    Here it is 2015 and I have the same issue, was there any kind of fix for this issue?

    Leave a comment:


  • bdwolfe312
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    "Omen IV: The Awakening"
    "Justice League Adventures: Trapped in Time"
    "Fear Clinic"
    "Short Circuit 2"
    "Phantasm IV: Oblivion"

    Leave a comment:


  • emailioestevez
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Omitting this post.. My problem was solved by CinemaNow and Flixster.
    Last edited by emailioestevez; 10-24-2015, 09:42 PM. Reason: post ended up being pointless.

    Leave a comment:


  • morfiend
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by dcsport View Post
    I listed some of these back in January and they still get the same error "There was a problem verifying this disc"

    What stinks is that I can take them to Walmart, but I won't get the 50% off for doing 10 or more. Apparently they can't honor it in store (I've tried!)
    [/LIST]
    Be glad your local walmart will do d2d in store, not all of us are that lucky.

    Leave a comment:


  • dcsport
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    I listed some of these back in January and they still get the same error "There was a problem verifying this disc"

    What stinks is that I can take them to Walmart, but I won't get the 50% off for doing 10 or more. Apparently they can't honor it in store (I've tried!)
    • The Girl Next Store
    • Snatch
    • Tristan + Isolde
    • The Mask of Zorro
    • Paycheck
    • Just Married
    • Maverick

    Leave a comment:


  • morfiend
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Iron Monkey (1993)
    isbn 0-7888-3377-4
    upc 786936173123

    is incorrectly identified as 1977's iron monkey and then labeled as d2d ineligible

    Leave a comment:


  • Texan26
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Hills Have Eyes Unrated blu-ray (024543744184) is identified as The Hills Have Eyes 2

    I Know What You Did Last Summer blu-ray (043396265288) is identified as I Still Know What You Did Last Summer

    Leave a comment:


  • CBrown
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by E55KEV View Post
    I have no idea and can only hope this thread has improved service. However, IMO if the thread stopped and showed no interest whatsoever then VUDU might glean everything is working fine.
    No one has read this thread from their side in who knows how long. You're just shouting into the wind by posting disc issues here. You'll have to go back a loooong way to find a moderator answering that updates have been made or even a user saying a disc that wasn't being recognized now is.
    The service isn't being improved an longer, only kept online. Sad it isn't being improved like we hoped but being up is still a good thing for folks who haven't used it imo.

    Leave a comment:


  • YankeeGator6
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    nm

    Leave a comment:


  • ladipretender
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Just tried the BR Enemy at the Gates 2001...Which the D2D says isn't eligible...Though it's very clearly on the conversion list.

    Really wish some of these errors would actually get fixed, there is so much more money I would spend if they were. xD (which one would think would be reason enough to get them remedied.)

    Leave a comment:


  • alchav21
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by rdodolak View Post
    The X-Files: I Want to Believe [Blu-ray] (0-24543-54378-7) has now gone from "Unable to identify this disc." to "There was a problem while verifying this disc."

    EDIT: Same thing has happened to 16 Blocks [Blu-ray] (0-12569-82946-6)

    Why oh why oh why is this the case? What is Vudu doing that causes the "There was a problem while verifying this disc." error message?
    Okay, so this 16 Blocks fail the D2D. Can anyone tell me which one works, what UPC of 16 Blocks work? How about the DVD Version does that work on D2D? They have had this problem for a few years now, you think it would be fixed.

    Leave a comment:


  • rdodolak
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    The Scooby-Doo! Camp Scare [Blu-ray] results in a "There was a problem while verifying this disc." error message. Of course, the DVD works fine but at two and a half times the cost.

    Leave a comment:


  • emailioestevez
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Omitting this post. My problem was solved by CinemaNow and Flixster.
    Last edited by emailioestevez; 10-24-2015, 09:41 PM. Reason: Post ended up being pointless.

    Leave a comment:


  • rdodolak
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    Originally posted by cjane56 View Post
    This is the first time I have attempted to convert a D2D at home and NONE of my discs (the titles of which are supposed to be available) are being recognized. I just upgraded to Windows 10 and am wondering if that plus the fact that they did not include any automatic method of viewing movies is what is preventing me from accessing D2D. I did download a free movie viewer in hopes that it would solve the problem, but no luck.

    Any suggestions?
    More likely a D2D software issue. I have hundreds of titles which have always had a problem with redemption. Either the disc isn't recognized or there is an error reading the disc. I wouldn't be surprised if there are thousands of titles with these issues.

    Leave a comment:


  • cjane56
    replied
    Re: In-Home D2D Bugs - Movie not recognized / Mapping Issues

    This is the first time I have attempted to convert a D2D at home and NONE of my discs (the titles of which are supposed to be available) are being recognized. I just upgraded to Windows 10 and am wondering if that plus the fact that they did not include any automatic method of viewing movies is what is preventing me from accessing D2D. I did download a free movie viewer in hopes that it would solve the problem, but no luck.

    Any suggestions?


    Originally posted by DanielH View Post
    Old thread:
    https://forum.vudu.com/showthread.ph...L-Bugs/page121

    Please add any movies that you're unable to convert with the In-Home D2D program to this thread. If the movie has been listed by someone else, please do not list it again. In order for us to see the mapping issue, you will have had to of tried the movie and received the error message previously.

    Please list the following:

    -Movie that you entered into your disc drive.
    -Movie that VUDU To Go Recognized instead.
    *If the disc is unreadable, we may not be able to update it.

    A forum moderator may reach out to you if you're forum email address does not match your VUDU email address.

    Leave a comment:

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